Mental Health Receptionist

Who We Are

Pawnee Mental Health is a non-profit Certified Community Behavioral Health Center (CCBHC) helping underserved populations in 10 counties here in North-Central Kansas.

We are a vibrant community of passionate people looking for our next teammate – you!

What We Offer

At Pawnee Mental Health, we believe in supporting our employees’ well-being with a comprehensive benefits package. This includes top tier benefits like:

• Medical & Vision Insurance: Accessible plans to support your health needs offered through BCBS or Aetna – prices for single coverage between $50-100/month
• Dental Insurance: 100% FREE for employees
• Kansas Public Employee Retirement System (KPERS): Secure your future with KPERS retirement benefits - a lifetime pension program
• Other insurances: Life insurance coverage up to 150% of your annual income and long-term disability insurance at NO COST
• Paid Holidays: Enjoy 8 paid holidays throughout the year
• Generous PTO: Start earning 8 hours of PTO per month (12 days/year), jumping to 18 days/year on your first anniversary
• Paid Medical Leave: Receive a 40-hour bank of paid medical leave IMMEDIATELY upon hire
• Employee Assistance Program (EAP): Access support resources for your personal and professional life
• Supplemental benefits: Additional life insurance coverage, ambulance transportation, short term disability, critical illness, hospital indemnity, and more!

The Role You Play

As a Mental Health Receptionist, you are the first point of contact for individuals seeking care at Pawnee Mental Health Services. Your warm, professional presence helps create a welcoming environment for clients and visitors alike. By providing attentive customer service in person and by phone, you support our mission to deliver compassionate mental health services.

In this role, you will:

• Engage Clients and Visitors: Greet clients warmly, answer questions, and guide them to the appropriate resources or personnel.
• Facilitate Appointments: Assist clients with scheduling, cancellations, and virtual session setups, while ensuring all necessary paperwork is complete and accurate.
• Manage Payments and Records: Communicate payment policies, process payments, verify demographic information, and maintain accurate financial records.
• Clerical Support: Perform essential administrative tasks such as preparing correspondence, reviewing schedules, and scheduling meeting spaces.

At Pawnee Mental Health, we take a great deal of pride in the services we offer, and the progress made by those we serve. All employees, regardless of their role, are an important part of our success! To help us achieve our mission, we’re looking for bright and talented people with great ideas. We believe individuals and families with mental health and/or substance use challenges should have the opportunity to lead normal, productive lives at home and in their communities. If you feel the same, we invite you to explore the opportunity below to see how you can make a difference!

We look forward to reviewing your application!

Qualifications:

Required:

• High School Diploma or equivalent
• Basic computer skills
• Strong oral and written communication skills using the English language

All employees will be required to submit to and pass a background check and drug screening.

Preferred:

• Multi-lingual skills
• Previous clerical experience and/or experience managing a multi-line phone system
• Experience using Microsoft Office