Collections Representative

Collections Representative

• Contract to Hire
• Location: Newark, DE
• Schedule:
  • Monday-Friday, 8am-5pm
    • 2 nights/week, 12-9pm
      • Some Saturdays, 8am-12pm
• Compensation: $16/hour + bonus potential

Responsibilities:

• Effectively communicate with clients and collectors on debt accounts
• Arrange suitable payment plans once contact with debtor has been made and follow up on payments
• Manage all accounts until paid, settled, cured from delinquency or deemed uncollectible by management
• Maintain accurate records and documentation of account activity
• Perform all phases of skip tracing

Qualifications:

• Experience in customer service, telemarketing, or collections; agency or bank recovery preferred
• Ability to work well independently and under pressure to meet/exceed company deadlines
• Goal-oriented with strong communication and organizational skills
• Must be available for entire training program