Operations Manager
•Today
| Verified Pay | $65000 - $75000 per year |
|---|---|
| Hours | Full-time |
| Location | Orlando, FL 32807 Orlando, Florida |
About this job
Job Description
Job Description
About Us:
We are a growing pool cleaning and maintenance service with over 450 active customers in the Orlando area. Our reputation is built on reliability, quality, and customer service. As we look toward the next stage of growth, we are seeking a motivated and entrepreneurial Office Manager who can help us streamline operations, improve efficiency, and expand our customer base.
We are a growing pool cleaning and maintenance service with over 450 active customers in the Orlando area. Our reputation is built on reliability, quality, and customer service. As we look toward the next stage of growth, we are seeking a motivated and entrepreneurial Office Manager who can help us streamline operations, improve efficiency, and expand our customer base.
Position Overview:
This role is ideal for someone who is both detail-oriented and big-picture minded. You’ll oversee the day-to-day operations of our office, manage scheduling and customer communications, support field staff, and implement systems that make the business run smoothly. For the right candidate, this is not just a job—it’s an opportunity to become a key partner in a growing company with the potential for part ownership.
This role is ideal for someone who is both detail-oriented and big-picture minded. You’ll oversee the day-to-day operations of our office, manage scheduling and customer communications, support field staff, and implement systems that make the business run smoothly. For the right candidate, this is not just a job—it’s an opportunity to become a key partner in a growing company with the potential for part ownership.
Key Responsibilities:
- Oversee daily office operations, scheduling, and customer communications
- Manage customer accounts, billing, and service records
- Support and coordinate with field technicians to ensure timely and quality service delivery
- Identify and implement process improvements to streamline operations
- Track business performance metrics and assist with growth planning
- Provide excellent customer service and problem resolution
- Contribute to marketing and customer retention initiatives
What We’re Looking For:
- Strong organizational and problem-solving skills
- Excellent communication and customer service abilities
- A self-starter with a continuous improvement mindset
- Experience with the pool service industry
- Comfort with technology, scheduling software, and business systems (training provided)
- Ability to manage multiple priorities and stay calm under pressure
- Previous experience in office management, service business operations, or small business management preferred (not required)
- A long-term mindset and interest in business growth and ownership opportunities
- Must live in Orange, Lake, or Seminole county
What We Offer:
- Full training and onboarding into the pool service industry (experience preferred)
- Competitive base pay with growth potential
- Opportunity for profit-sharing or part ownership for the right candidate
- A collaborative and entrepreneurial environment where your ideas will shape the future of the company
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1167445729 Posted: 2025-09-29 Job Title: Operations Manager
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