Aftermarket Specialist

Do you enjoy building relationships, helping customers succeed by seeking to understand problems and providing solutions? Then we have an opportunity for you! Hydro-Gear is a world leader in the design and production of precision drive solutions, serving multiple industries and delivering to customers worldwide. Our passion is innovation and a commitment to making our customers successful. Learn more about us at Hydro-Gear.com. In this role, youll have the chance to engage our dealers, customers and other key stakeholders to identify market trends. Youll also deepen relationships by providing tools and training to help grow their business as well as ours. The insights you provide will help shape our product development and improve our customer experience. Our industry is evolving rapidly. Your efforts will play a key role in establishing its future and ensuring that Hydro-Gear remains the clear customer choice. Job Type: Full-time Reporting out of our Indianapolis, Indiana or Sullivan, Illinois facility Salary: Commensurate with experienceCompensation plan includes salary + bi-annual bonus Benefits: For Benefits and Pay Range Paid Time Off (PTO) combines vacation, sick, personal days for flexibility of time offPaid HolidaysRelocation AssistanceRetirement PlansMedical, Dental, Vision, Life InsuranceHealth & Wellness Program Benefits with incentivesTuition Reimbursement Core Responsibilities of our Aftermarket Specialist: Build and strengthen partnerships with dealers and distributors through regular face-to-face visits and proactive communicationReport findings, trends, and competitive insights to internal stakeholders in a timely and actionable mannerSupport structured market research initiatives and contribute data-driven insights to guide product development and business strategiesRecommend product and process improvements based on dealer, distributor, or end-user feedbackLead dealer and distributor education on Hydro-Gearss products and value propositions to improved sell throughProvide training on Hydro-Gears processes (warranty submission, parts system, forecasting, ordering, etc.) to facilitate efficient communications and healthy relationshipsActively identify opportunities to enhance the Hydro-Gear customer experienceCollaborate cross-functionally if necessary to ensure long-term, systemic fixes for recurring issues Requirements: Bachelor's degree from a four-year college or university in Business, Marketing, or related fieldTwo to three years of related experience in aftermarket sales, dealer engagement, or marketing preferredEquivalent combination of education and experience may be consideredDomestic travel up to 25% (mostly scheduled by candidate)Strong written and verbal skills for customer interaction