Customer Service Trainee
Hours | Full-time |
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Location | Austin, TX 78745 Austin, Texas |
About this job
Where Every Knock is a Punchline (Figuratively Speaking)
Ever thought sales can be fun? We do - and we’re turning residential telecom sales into a game of charm, wit, and wins. As a Customer Service Trainee , you’ll learn the ropes, crack a few jokes, and close deals while building real-world skills. This is a commission-based role, so your hustle (and humor) directly impacts your weekly pay.
Why You'll Love Working Here (Besides $$$)
At Educo Solutions , we’re a lively crew of go-getters who mix fresh ideas with smart marketing moves. Everyone brings something to the table - and if you're just starting out, there's plenty of room to grow, learn, and have tons of fun along the way. Customer Service Trainees can expect to gain:
- Professional Development: We teach you the ropes, the ladder, and how to climb it - with real sales skills and strategy that stick.
- More Than Just Work: From team dinners to weekly hangouts, we bond over food, fun, and the occasional TikTok video shoots.
- Training and Learning: Workshops, mentors, and insider tips because learning here isn’t optional, but part of the vibe.
- Team Spirit: Our Customer Service Trainees tackle challenges together, cheer each other on, and occasionally argue over putting pineapple on a pizza.
What Customer Service Trainees Must Do
- Engage customers face-to-face and introduce AT&T services with confidence.
- Sell telecom solutions that actually make sense (no smoke and mirrors).
- Close deals and enroll customers with clarity and charm.
- Track leads and maintain accurate records.
- Learn from experienced team members and apply feedback.
- Stay updated on AT&T promotions and product changes.
- Represent Educo Solutions with professionalism and a touch of wit.
- Handle basic customer questions and escalate when needed.