Entry Level Position: Sales Support Associate

Working with customers is our specialty. At our company we care about the way our customers receive our wireless services and that they are taken care of diligently. As a Sales Support Associate, you’ll engage with customers in various settings to explain AT&T products and services, address questions, and help guide them through available options. This Sales Support Associate position is ideal for individuals who enjoy interacting with others, are goal-oriented, and thrive in fast-paced environments.

Sales Support Associate Responsibilities:

• Engage with customers to explain AT&T’s new wireless products
• Work with customers to process their sales orders and provide support in their decision making process
• Resolve customer inquiries efficiently by having an understanding of product knowledge and proactive problem-solving skills
• Identify customer needs and recommend tailored AT&T solutions, driving sales locally
• Collaborate with team members to increase skills and strategies
• Handle customer complaints with professionalism and empathy, striving for positive resolutions.