Entry Level Opportunity – Customer Support Specialist

Set Your Goals. Increase Your Earnings. Join Our Team!

Do you possess drive, ambition, and a passion for connecting with people? We are seeking enthusiastic Customer Support Specialist eager to learn the ins and outs of telecom sales. If you’re a results-oriented self-starter committed to exceeding customer expectations, this could be your perfect opportunity! Empire Management Group provides the right platform where you can show your dedication to top-notch client service and entrepreneurial mindset.

Our Vision

At Empire Management Group, we aim to provide people with the opportunity to gain wealth and business knowledge that they typically wouldn’t have access to elsewhere. Our leadership core’s primary focus is on leading those to see daily improvements in their lives through the character development and leadership training our management program offers.

Your Role

The Key Responsibilities of a Customer Support Specialist are:

• Identify new residential customers through direct lead engagement.
• Conduct thorough needs assessments with current and potential customers.
• Develop and deliver tailored sales presentations and proposals.
• Accurately complete all sales-related documentation, including order entry and reporting, adhering to quality standards.
• Actively participate in sales meetings and training to support team objectives.
• Meet monthly sales targets set for the Customer Support Specialist
• Complete all administrative duties related to product sales following established procedures.
• Stay informed about competitor activities and report relevant changes in pricing, marketing, or sales tactics.
• Attend and successfully finish required training programs alongside the Customer Support Specialist team.