Associate Advisor Compensation Solution Professional - Full-time
| Verified Pay | $21.89 per hour |
|---|---|
| Hours | Full-time |
| Location | Fort Mill, South Carolina |
About this job
Job Title: Associate Advisor Comp Solution Professional
Job Overview:
The Associate Advisor Comp Solution Professional is responsible for researching and resolving cases regarding compensation inquiries received via phone and email. This role partners closely with other teams within Client Compensation and related business units to research and resolve issues.
Responsibilities:
- Fielding inbound calls and proactively asking probing questions to offices to assist with full spectrum of inquiries.
- Researching and following through to resolution on cases created from inbound calls and emails.
- Assuming ownership of complex situations, setting expectations, and taking appropriate actions to resolve inquiries in a timely manner - such as initiating outbound calls and emails to third-party sponsors and carriers.
- Supporting teammates and the department on other compensation tasks and activities such as training and backup to staff. Also, assisting in the training of new hires and fielding complex inquires received via phone and email.
- Assisting with initiatives to improve and enhance the Advisor experience while positively impacting the broader LPL organization.
- Providing consultation to offices and internal business partners to educate on commissions structures.
- Educating and consulting with advisors and their staff on the use of technology and reporting any issues to increase efficiencies.
- Outreaching to advisors proactively and on time in regard to sensitive activities - such as billing events, tax season prep, etc.
What are we looking for?
We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
- Bachelor’s degree OR 3+ years in operations or comparable experience in the Financial Services industry
- Proficiency in Microsoft Office (Excel and working with Pivot tables)
Core Competencies:
- Proven success working in customer service related field
- Understanding of the advisor role
- Organizational and critical thinking skills
- Strong verbal and written skills
- Excellent phone communication and listening skills – with a focus on understanding each advisor’s unique needs
Preferences:
- Ability to research and problem solve advisor requests while prioritizing work
- Excellent phone communication and listening skills – with a focus on understanding each advisor’s unique needs
- Bachelor’s degree in finance
- Securities Industry Essentials (SIE) Certification
Pay Range:
$21.89-$36.48/hourCompany Overview:
LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace. LPL supports over 29,000 financial advisors and the wealth-management practices of 1,100 financial institution, servicing and custodying approximately $1.9 trillion in brokerage and advisory assets on behalf of approximately 7 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses.
At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.
For further information about LPL, please visit .
Join LPL Financial: Where Your Potential Meets Opportunity
At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.
Why LPL?
Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team.
Limitless Career Potential: Your career at LPL has no limits, only amazing potential.
Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients.
Impactful Work: Our size is just right for you to make a real impact.
Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds.
Community Focus: We care for our communities and encourage our employees to do the same.
Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home.
Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card. Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.
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