Supervisor The Village Scoop - Full-time / Part-time

• Housing: Affordable on-mountain employee housing available for rent.

• Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209

• Pay: $16.50 per hour

• Start Date: The end of November and beginning of December

• Seasonal: Seasonal work involves temporary employment tied to specific times of the year.

• Schedule: May require working early mornings, evenings, weekends, and holidays

• Medical Benefits – Minimal Essentials Coverage available

• Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!

• 401k plan available to any employee over the age of 18

• Discounted Friends and Family Lift Ticket Vouchers 

• 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.

• Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!

As a Supervisor, you’ll lead our sales team, ensuring excellent customer service and adherence to policies and procedures. Collaborate with a dedicated team to drive outstanding customer satisfaction and create a seamless shopping experience. If you’re passionate about retail leadership and customer service, we want to hear from you!

• Provide excellent customer service through greeting, phone handling, and efficient POS transactions.

• Foster a positive team environment and enforce operational procedures, including opening/closing and daily duties.

• Communicate effectively with written and verbal instructions, resolve conflicts, and share relevant information.

• Assist with inventory management, including cycle counts, merchandise handling, and monitoring shrinkage.

• Support staff with POS transactions, housekeeping, and merchandising.

• Ensure store quality through restocking and proper product merchandising.

• Maintain a safe work environment by adhering to safety procedures and completing weekly training.

• High School Diploma or GED

• 6 months in a position involving sales, hospitality, or training of others. 

• 1 year in a retail operation is preferred.

• Basic computer skills are required to complete necessary daily tasks.

All Information above is subject to change at any time. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.