Bell Attendant (Evening Shift) - Full-time

Overview:

Available Shift 2 PM - 10 PM and working weekends. 

 

Under the general supervision of the Bell Captain, the Bell Attendant is responsible for greeting guests, assisting with guest luggage, and extending superior guest service.     

Responsibilities:

• Welcomes guests to hotel with a warm and sincere greeting; addresses guests by name upon meeting and departing.
• Opens doors for guest, clients, and Team Members.
• Escorts guests to rooms and gives thorough instructions on all features and functions of guest room.
• Responds to and answers in-house guest calls for bell service.
• Handles and carries guest luggage.
• Offers to fill guest ice bucket.
• Checks in laundry from cleaners and delivers guest laundry.
• Delivers gift baskets, flowers, and all special deliveries to guest rooms.
• Runs errands for guests and hotel office Team Members.
• Cleans and polishes luggage cart and front entry doors.
• Gives directions and relays information to guests.
• Maintains baggage hold room and claim tickets.
• Provides information about Chumash Casino Resort facilities and the local area.

• Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications:

• High School Diploma or GED Certificate.
• One year of prior experience in hotel environment is preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader.
• Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition.

Location: 3400 Highway 246 Minimum Pay Rate: $16.10 per hour (Avg. including tips $22.06) Maximum Pay Rate: $16.10 per hour (Avg. including tips $22.06)