Stage Door Security

PTG Live Events, LLC, more commonly known as The Pabst Theater Group, is a multi-faceted entertainment organization that hosts over 500 live events annually across six venues in downtown Milwaukee:

• Pabst Theater
• Riverside Theater
• Miller High Life Theatre
• Turner Hall Ballroom
• The Fitzgerald
• Vivarium

The Pabst Theater Group is dedicated to providing top-notch hospitality to world-class artists and patrons alike.

This is a union-represented position in collective bargaining.

Primary Purpose:

 The Stage Door Security position secures and guards the access to the venue from the  beginning through completion of an event by checking credentials, enforcing security  procedures, and providing quality customer and client services as established by PTG.

 Major Duties and Responsibilities:

• Maintains access control to both interior and exterior locations of venues as that

         relates to artists, staff and patrons.

• Communicates directions to tour personnel, renters, and vendors.
• Enforces parking permits and venue access rules.
• Completes reports by recording observations, information, occurrences, and

        surveillance activities.

• Secures premises and personnel by patrolling property and access points.
• Investigates security breaches, incidents, and other alarming behavior.
• Checks credentials and screens individuals entering the venue.
• Assists tours and production staff with parking and street management logistics.
• Adheres to company safety policies and procedures at all times.   Other responsibilities and duties as assigned.

Minimum Required Education and Experience:

• High School Diploma or GED.
• 1 year of Event Security experience.
• 1 year of customer service experience.

Preferred Qualifications:

• 2+ year(s) of Event Security experience.
• 2+ year(s) of customer service experience.
• Knowledge and interest in popular culture and live entertainment.

 General Skills/Qualifications:

• Strong interpersonal skills.
• Ability to work with a wide range of people from diverse backgrounds.
• Ability to resolve customer complaints and issues while maintaining a professional and calm demeanor.
• Proven track record of reliability.
• Excellent verbal and written communication skills.
• Strong critical thinking.
• Problem-solving skills.
• Ability to work well with others.
• Community-minded.
• Proficiency with Gmail.
• Strong work ethic.
• Helpful, courteous attitude.
• Ability to work autonomously.
• Strong analytical thinking skills.

Physical Requirements:

• Ability to lift and/or move up to 25lbs.
• Occasionally required to bend, twist, kneel, stoop and balance.
• Able to use close vision, distance vision, depth perception, color determination, and adjustment of focus.
• Regularly required to stand for long periods of time, walk, talk, and hear.
• Ability to walk over rough and uneven terrain.

 Reasonable accommodations are made to enable individuals with disabilities to perform  essential job functions.

Work Location(s):  Security is posted at the following  Pabst Theater Group locations  within the metropolitan Milwaukee area: Miller High Life Theater, Riverside Theater,  Pabst Theater, and Turner Hall Ballroom.

Schedule:  Pabst Theater Group events can occur on  any day of the week, with varying  venue access and load-in times starting in the morning or early afternoon, and load-out  times ending in the late evening. Consistent availability throughout the morning,  afternoon, and evening is essential for any Security employee, however, scheduling is  generally flexible to accommodate employee needs.

Work Environment:

 While performing the duties of this job, the employee frequently works in outside  weather conditions. The employee occasionally works near moving mechanical parts  and in high, precarious places and is occasionally exposed to cold, wet, and/or humid  conditions. The noise level in the work environment is usually quiet to moderate.

Other Duties:

 Please note this job description is not designed to cover or contain a comprehensive  listing of activities, duties or responsibilities that are required of the employee of this job.

 Duties, responsibilities and activities may change at any time with or without notice.