Accounts Receivable Collections Specialist - Full-time

Company Description
At Traditions, our people are at the heart of everything we do. Everyone on our team from our nurses to our leadership has a special part to play in our mission of providing exceptional, compassionate health care in the homes of our patients. We’re just as committed to building a positive and collaborative work environment that invites and values everyone. We offer frequent opportunities for growth, investing in our team members’ futures with ongoing training and support.

About Us: Since 2008, Traditions Health has been a leader in high-quality home health, hospice, and palliative care. We have grown from a single location to more than 115 locations across 18 states, allowing us to broaden our service area and reach more patients needing compassionate quality health care in the home. We measure our success by the superior quality of care we provide and the satisfaction of our patients and families. Our goal is to help patients have the best quality of life possible surrounded by the people they love. Our healthcare professionals are there when patients need us, providing the care they need in the place they want to be - home.

What Can Traditions Health Offer?
· Work/Life Balance
· Training Environment
· Competitive Pay and Benefits
· Supportive Senior Staff

The Billing Specialist is responsible for the coordination of the Company’s billing functions in accordance with state, federal, and local regulations. Reports to the Regional Leader of Revenue Cycle.

Traditions Health is seeking a new Medical Billing Specialist to join our growing Hospice Team in Franklin! This is a remote position though you must reside in one of the states we currently operate in.

Job Qualifications

Education:                                    

• High school diploma or equivalent

Experience:

• Experience in a medical-related field (preferably Home Health/Hospice)

• EMR/Software: HomeCare Home Base, Availity, Waystar/medical claims clearinghouse

• Excellent attention to detail and accuracy in data entry.

• Strong organizational and time management skills.

• Effective communication skills, both written and verbal.

• Ability to work independently and as part of a team.

• Self-starter and highly resourceful

Knowledge and Skills:

• Knowledge of office machines, excellent computer skills, proficient in Microsoft Office Software, excellent interpersonal and organizational skills

• Knowledge of billing and CMS regulations. Experience in making outbound calls to payors for payment resolution or collections purposes.

• Problem-solving and critical thinking skills to identify and correct claim issues.

• EMR experience: HCHB or other electronic medical record experience

• Math: Strong mathematical skills for calculating remittances, payments, and reconciling accounts.

• Foundational knowledge of Home Health/Hospice Medical Billing

• Medical billing: Familiarity with medical billing processes, claims submission, and claim denials.

Transportation:  Reliable transportation. Valid and current auto insurance.

Environmental and Working Conditions:

Works in a variety of settings and office environments, promoting functioning and coordination with all company activities to insure the highest level of professional care.

Physical and Mental Effort:

Must be able to work under stressful conditions and time constraints of the agency or projects. Work requires sitting for long periods of time, bending, and stretching for files and office supplies. May occasionally require lifting files or paper weighing up to 30 pounds.

Essential Functions:

• Ensure all documents are present within electronic medical record and submitted timely and accurately according to Medicare standards.

• Collaboration with service location contacts, third party institutions and other team members to resolve billing inconsistencies and errors.

• Ensuring accurate and timely submission of claims, understanding, and interpreting guidelines of various insurances and payors.

• Staying up to date with insurance/payors regulations to maintain compliance and prevent potential issues.

• Accurate and comprehensive documentation of billing activities in EMR, ensuring transparency and accountability.

• Efficiently managing accounts receivable, pursuing unpaid balances.

• Resolving billing and collection issues and discrepancies swiftly and effectively.

• Continuously monitor billing and collection activities, identifying potential issues, discrepancies, and trends.

• Ensure that any billing discrepancies, collection concerns, or potential issues are promptly communicated to the Billing Manager, allowing for proactive resolution.

• Other tasks as assigned by management.

• Ensure compliance with local, state and federal regulations and the agency’s policies and procedures.

Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

• Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.
• Health Savings Account with employer contribution
• Company sponsored life insurance
• Supplemental life insurance
• Short and long-term disability insurance
• Accident & Critical Illness
• Employee Assistant Program
• Generous PTO (that increases with your tenure)
• 401(k) Retirement Plan with Employer Match
• Mileage reimbursement
• Continuing education opportunities
• Performance incentive program

Traditions’ Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance.

Compensation Range:

$21.63 - $25.56

Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits for eligible employees include:

• Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision.

• Health Savings Account with employer contribution

• Company sponsored life insurance

• Supplemental life insurance

• Short and long-term disability insurance

• Accident & Critical Illness

• Employee Assistant Program

• Generous PTO (that increases with your tenure)

• 401(k) Retirement Plan with Employer Match

• Mileage reimbursement

• Continuing education opportunities

Equal Employment Opportunity:

Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic.