Residential Admissions Coordinator - Full-time

We are YSS!

Are you ready to be the first point of hope for youth and families in crisis? YSS is seeking a Residential Admissions Coordinator to connect young people with life-changing treatment opportunities at our Ember Recovery Campus.

This is a fast-paced, client-facing role where every conversation can change the course of a life. If you thrive on helping others, solving problems, and making things happen, we want you on our team!

• Be the Bridge: Field calls from families, referral sources, and agencies — helping them navigate the admissions process with empathy and professionalism.

• Make an Impact: Convert inquiries into admissions by building trust and clearly communicating the benefits of our programs.

• Ensure Quality: Oversee the admissions process to maintain clinical standards and a seamless client experience.

• Collaborate: Partner with clinical staff, insurance providers, and school registrars to ensure every detail is handled before a client arrives.

• Support Families in Crisis: Provide calm, compassionate guidance and connect them to the right level of care within YSS or other resources.

At YSS, you’ll be part of a team that’s passionate about creating hope and opportunity. Working here means engaging in meaningful work that makes a real difference in the lives of youth and their families. You’ll thrive in a supportive, fun, and safe environment, surrounded by colleagues who share your commitment to positive change. If you’re looking for a rewarding career with purpose, YSS is the place to be. Full-time benefits include:

• Medical, dental, vision, and life insurance
• Supplemental accident, critical illness, and hospital indemnity insurance
• Accrued PTO, plus paid time off for holidays, your birthday, and volunteering
• Employee Assistance Program
• Employee recognition program
• Retirement offerings
• Training opportunities
• Personal wellness programs
• PSLF Program qualification

Please note that this description is not intended to be a complete list of the responsibilities required for this position. Duties may change at any time, with or without notice.

For more about YSS programs, please visit .

• Bachelor’s degree in Counseling or related field preferred (or equivalent experience).

• 2+ years’ experience in human services, behavioral health, or admissions.

• Knowledge of addiction, treatment modalities, and behavioral health systems.

• Strong customer service and sales skills — you know how to build trust and close the loop.

• Experience with EMRs and insurance verification a plus.