Office and Patient Coordinator - Senior Life Solutions - Full-time

Description

Summary/Objective

The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions’ patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator’s responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service.

Essential Functions

Ensure patient care needs are met while at the program 

Ensure completion of the Census report as directed 

Assist patients with completion of consents and patient admission process as directed 

Take patient vital signs as directed 

Complete the daily nursing checklist form as directed 

Assist patients in performing the sit to stand test as directed 

Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur

Perform billing functions required for the program as directed 

Ensure patient insurance verification and complete monthly insurance verification forms as directed

Core Competencies

Care

Compliance

Community

Requirements

Required Education and Experience

High school diploma or GED

Experience in providing care to older adults in hospital or nursing facility environment

Experience performing secretarial or clerical duties, working with computers, and electronic medical records

Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments

Good driving record, comfort with transportation and driving a van

Preferred Education and Experience

CNA, MA, or LPN/LVN preferred

Experience transporting patients preferred