Lodge Clerk - Full-time / Part-time

Description

SALARY RANGE: $12.72 - $15.45 HOURLY/DOE

SUMMARY:

Assists casino customers in all aspects of the Gift Shop, Lodge and switchboard.

DUTIES AND RESPONSIBILITIES:

• The Lodge Clerk accurately makes reservations and checks guests in and out in a timely and accurate manner. 
• He/she is responsible for directing incoming switchboard telephone calls to the appropriate party. 
• The Lodge Clerk substitutes for the night auditor when needed and completes all paperwork and log books accurately. 
• He/she assists in the gift shop by waiting on customers, arranging merchandise displays and taking monthly and annual inventory of all merchandise.   
• The Lodge Clerk is responsible for any other duties as assigned by either the Lodge Director or Lodge Supervisor.
• Employee shall comply with all BSA/AML regulations, reporting, and training requirements – Specifically those in the Grand River Casino Written System of Internal Controls (and appendices) for BSA/AML Compliance.

Qualifications

PREREQUISITES:

Must be 18 years of age or older.  Must qualify for a Standing Rock Sioux Tribal Non-Gaming license.  Must have 20/20 corrected vision and not be color blind.  Must have outstanding customer service skills and telephone etiquette.

EDUCATION: 

High school graduate or GED or experience in lieu of. 

EXPERIENCE: 

Six months experience in an area of customer service preferred.  Must have at least 3 months experience working with computers preferred.

PHYSICAL: 

Must be physically able to withstand continued standing and sitting for 8 hours or more and be able to lift up to 30lbs. Must be able to bend, reach and grasp and have good finger dexterity.