Donor Care Associate - Part-time

DUTIES AND RESPONSIBILITIES:

· Update donor records with information coming from various sources

· Assists with donor stewardship and personalized engagement

· Verify caseload donors’ birthdays, coordinating personalized communication and ensuring timely outreach

· Update Calendars, ensuring transparent communication with stakeholders and team members regarding any updates

· Manage donor care issues using various vendor platforms, including but not limited to Blackbaud CRM, Classy, R360, and Paypoint

· Processes items from the Exception Queues (donor correspondence)

· Assists with the writing and preparing thank you notes, holiday cards, and other correspondence Provides additional support to the Development team during the Holiday Season or emergency fundraising campaigns

· Assist with donor events

· Other related duties as required

 

EDUCATION AND EXPERIENCE:

· High School diploma or equivalent (required)

· Experience as an Administrative Assistant (2 years preferred)

· Experience with Non-profit sectors (preferred)

· Experience with Microsoft programs

· Experience in data entry

 

SKILLS AND ABILITIES:

· High level of integrity and confidentiality

· Detail oriented

· Great communication skills

· Ability to multi-task

 

EQUIPMENT USED:

· Modern Office Equipment and Relevant Software

 

PHYSICAL REQUIREMENTS:

· Ability to lift up to 25 lbs. (usually file boxes)