Psychiatric Urgent Care (PUC) Navigator Day/Evening (Towson) - Full-time

General Summary:

• In collaboration with Psychiatric Urgent Care (PUC) clinical providers, coordinates linkages to care for urgent care patients. 
• Patients include children, adolescents, adults and older adults. Data collection and patient registration.
• Coordinates with Admission, Day Hospital, Care Connect and other programs. 
• Communicates with patients/families and with clinical providers.
• Functions as liaison between community referral sources and Psychiatric Urgent Care providers.

Knowledge, Skills, and Abilities Required:

• Work requires knowledge of psychiatric disorders and diagnosis as acquired through a Bachelor’s degree in Psychology, Social Work, Psychiatric Rehabilitation or related field of study.
  • For internal candidates, high school diploma plus an additional 3 year of relevant internal experience may be considered as a substitute for a bachelor's degree.
• Position requires computer skills and ability to learn new computer programs.
• Work requires interpersonal skills to communicate effectively with patients, families, referral sources and co-workers, sometimes under stressful circumstances (51-80% of work time). Urgent Care patients and their families may be stressed, anxious, irritable and/or distraught.

Benefits:

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)
• Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.