Shelter Monitor - Full-time

JOB DESCRIPTION

Shelter Organizer 

T.C Spirit

POSTING DATE: June 4, 2025

REPORTS TO : Shelter  Operations Manager

HOURS:               Full time Tuesday-Saturday 12am-8am

PAY RANGE:          21.26-$27.51per hour, DOE

BENEFITS: M

BENEFITS: Medical, dental, vision, retirement, life insurance, long term disability insurance and sick

leave are available to employees. Employees accrue 116 hours of vacation during the first year and

receive 11 paid holidays. (Prorated for part-time employees).

Position type: Non-exempt. Unionized position, represented by Local 8 of the Office of Professional

Employees International Union (OPEIU).

This position monitors activities at the Shelters and maintains a safe environment for all Program

Participants. This position also provides emergency coverage as needed and works closely with other

Shelter Organizers, the on-site Case Manager and the Shelter Operations Manager.

Responsibilities:

● Foster a safe, clean and peaceful environment in the shelter.

● Assist clients/participants in completing move-in and move-out paperwork. Monitor

individuals entering and exiting the shelter. Maintain logs and complete incident reports. 

● Provide outreach and info to neighborhood residents. Handle donations. 

● Provide an on-site presence in the shelter, provide assistance to the program participants,

enforce rules and guest policy. 

● Monitor activities, safety, security and cleanliness in the shelter. Serve on team providing

24/7 staffing.  Monitoring the people as they enter and exit the site.  The purpose is to assist

with deterring theft, violence, vandalism, illegal activities or infractions of rules and code of

conduct. 

● Perform light-maintenance and janitorial of common areas, entry, kitchen, community

space, bathrooms, grounds and the perimeter of the shelter. 

● Assist in setting up shelter meetings and assign daily and weekly duties to be performed by

program participants.  

● Prepare vacant units including light maintenance, cleaning, and coordinating with vendors in

a timely manner. Maintain inventory of basic supplies and order supplies. 

● Respond to program participants' concerns and questions. 

● Provide info and feedback to Case Manager and Shelter Operations Manager on on-going

operations and the welfare of program participants. 

● Respond to emergencies, being on-call with cell phone and performing grounds checks. Call

911 in case of emergencies such as fire or injuries.  Alert LIHI staff and management of

incidents, safety concerns and other related issues.

● Be able to lift at least 25 pounds.

● Other duties as assigned.

Qualifications:

● Proven ability to work with minimal supervision.

● One year maintenance, customer service and/or management experience.

● Demonstrated ability to work with people with sensitivity to cultural, race, gender, mental

health and class issues, and a demonstrated commitment to low-income housing and ending

homelessness.

● Experience working with low-income people.

● Excellent problem solving and conflict resolution skills.

● Excellent communication skills.

● Must pass criminal background checks and drug screening test.

About us:

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and

managing low-income housing; developing innovative solutions to homelessness; advocating for

housing justice; providing supportive services; and operating hygiene services for homeless people at

our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages

over 3,000 units including rental housing, permanent supportive housing and transitional housing.

The populations served include: families, singles, seniors, veterans, young adults, immigrants, low

wage workers, and people living with physical and mental disabilities. LIHI is one of the largest

nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and

five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to

homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our

hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and

dedicated to taking bold steps in ending homelessness and creating supportive communities for

people to thrive.