Front Desk (Dog Daycare) - Full-time

Canine to Five is currently seeking a front desk representative/customer service associate for our busy midtown Detroit location!

Our ideal candidate is a people person, thrives in a fast-paced, detail-oriented environment, makes it a personal mission to beat a sales goal, remembers a face, all while making sure that each of our customers needs are met. It's a given that they must also love dogs, but who doesn't?!!

WE HAVE PERKS!

• Health, Vision and Dental
• Paid Time Off
• Customer Tips
• Profit Sharing Bonus
• Benefits for full-time employees
• Paid Breaks
• Community Discounts
• Growth Opportunities

Responsibilities:

• Answer phones and respond to customer inquiries and issues
• Relay information to our clients about their dog's stay including behavior, habits and facility activities
• Create and sustain professional long term relationships with customers
• Ensure all customers have a positive interaction (i.e. 10-4 rule)
• Handle customer concerns in a proactive and professional manner
• Overall, create and maintain a friendly and positive atmosphere
• Meet assigned Daily/Weekly/Monthly Sales Goals

Requirements:

• Loves dogs and is very comfortable handling dogs of all sizes.
• Ability to meet and exceed a sales goal regularly
• Excellent verbal and written communication
• Team-oriented, Positive, Can-Do Attitude
• Familiar with Gmail, Google Drive and Google Calendar
• Outgoing personality with a customer-centric mindset
• Proven success and comfort with managing multiple priorities
• Ability to plan, negotiate, and problem solve
• Adaptable to unexpected situations and problems
• Two or more years of relevant Customer Service/Sales experience
• Attention to detail
• Morning and weekend availability
• Availability to work a minimum of 3-5 shifts per week, mornings and weekends

Schedule:

• Varying shifts between 6:30am-8:00pm Monday-Friday
• Rotating weekends and holidays
• Shorter Sunday shifts: 8-11:00am, 5-8:00pm

Compensation:

• $12.50/hour + Tips after 60 days
• Profit Sharing Bonuses

COVID-19 considerations:
Learn more about what we are doing to keep our team safe. https://www.caninetofive.com/the-top-10-ways-were-keeping-our-employees-safe/