E-Commerce Specialist Part Time

Description

As an E-Commerce Specialist, you'll support online sales operations, working with the E-Commerce Manager to drive profitability, ensure excellent customer service, and optimize the shopping experience. Your responsibilities include overseeing team operations, maintaining website content, handling customer inquiries, and tracking financial performance to help achieve company goals and uphold Mackenthun’s values.

Key Responsibilities

Customer Service:

• Address inquiries and resolve order issues.
• Oversee pickup services and ensure smooth transactions.

Shrinkage and Loss Prevention:

• Minimize loss and ensure food safety.
• Conduct inventory checks and audits as assigned.

Additional Responsibilities:

• Collaborate with other departments to support operations, primarily front lanes and shoppers assistant
• Participate in meetings to discuss performance and strategies.

Requirements

•  Education:
  High school diploma or GED required; college degree not necessary.
• Experience:
  Previous customer service and cashier experience required; supervisory experience preferred.
  E-commerce or website management experience is a plus.
• Skills:
  Strong organizational and multitasking abilities.
  Ability to prioritize tasks, efficiently manage time, and handle multiple responsibilities.
  Proficient in basic math and financial tracking.
  Comfortable with Microsoft Office applications and online platforms.
• Attributes:
  Energetic, goal-oriented, and self-motivated.
  Dependable with strong attention to detail.
  Able to work effectively under pressure and adapt to changing priorities.
• Communication Requirements:
  Must be able to speak, read, and write in English.
  Strong verbal and written communication skills.
  Proven ability to work collaboratively with others and maintain a positive team environment.

Working Conditions and Physical Demands

• Fast-paced environment
• Ability to work both individually and as part of a team

Availability

•  Flexible and may include: Daytime, Evenings, Weekend, and some holidays
• Part-time schedule with an average of 10-15 hours a week and possibly grow to 16-29 hours per week.