Account Coordinator-Collections - Full-time

Description

Position Title: Account Coordinator-Collections 

Location: Liberty, MO 

Department: Accounting 

Central Power Systems & Services is a privately held company with deep roots going back to 1954.   

Our Mission Statement is forging long-lasting partnerships by providing first-class customer support.  We live that statement every single day. We are looking for an Account Coordinator-Collections Specialist to help support that mission.  

JOB SUMMARY   

Account Coordinators are a crucial part of our organization, and essential in ensuring our company’s bottom line. Working with customers and their accounts is at the heart of this role. Whether the task is to arrange for debt repayment, advise customers, or answer their questions, Account Coordinators need to be excellent communicators with strong negotiation skills. They need the ability to work through obstacles to get results and must be driven by a strong sense of accomplishment. 

Account Coordinators should also know how to manage many important tasks in a busy work environment, as well as working with other team members to help find ways to bring in payments and revenue. In this role, communication is essential, and motivated candidates who work well with people and can see ways to solve problems and break through barriers can thrive. 

RESPONSIBILITIES 

Typical Duties and Responsibilities 

• Contact delinquent customers by phone, written correspondence and email 

• Perform regular review of open invoices on each customer’s account and make daily collection calls 

• Provide management with accurate, timely status updates on customer accounts 

• Assess delinquent accounts and escalate to management accordingly 

• Manage and be accountable for assigned customer account base 

• Resolve all customer inquiries in a timely and professional manner  

• Work closely with sales and service departments to resolve outstanding issues related to customer invoices 

• Motivate customers to pay past due balances by using negotiation skills and building customer relationships 

• Establish relationships with customers and the sales team 

• Any other duties that may be assigned 

Great Benefits 

• Highly Competitive Pay 

• Medical, Dental, Vision & Life Insurance 

• 401k with company match 

• Paid Time Off 

• Paid Certification Training 

• Opportunity for advancement 

Qualifications

QUALIFICATIONS 

• High School diploma or equivalent required. 

• Minimum of one (1) year of general accounting experience 

• Previous (recent) experience as Accounts Payable Clerk with a medium-sized organization required  

• Proficient if Microsoft Office Suite 

• Demonstrates integrity, maturity, dependability, positive attitude, sound business judgment, leadership ability, and administrative skill in the performance of responsibilities 

• Ability to maintain expected level of confidentiality 

• Ability to maintain compliance with all accrediting and regulatory entities 

• Excellent verbal and written communications skills 

• Above average organizational and time management skills 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.  

CPS&S is a smoke-free and drug-free work environment.