JOB DESCRIPTION

• Receives incoming merchandise delivery and assists with loading and unloading.

• Counts delivery items to verify receipt of merchandise.

• Notiﬁes Store Manager or Support Supervisor of discrepancies or damaged items.

• Arranges merchandise on shelves according to style, size and type.

• May be required to assist with tracking of inventory, tagging, or labeling of shelving.

• Uses care in unpacking, storing, transferring, receiving, hanging or displaying items, to

avoid

damage and injury.

• May perform clerical duties such as ﬁling, bank deposits, data entry, reports, audits, etc.

• Prepares product for display; includes assembling, inserting bulbs, wiring and pricing of

merchandise for the sales ﬂoor.

• Performs other auxiliary duties relative to maintenance of stockroom, sales ﬂoor, and

displays,

(I.e., cleans, dusts merchandise, keeps show room aisles clear and lamp cords hidden,

etc.) May

perform audits to ensure the showroom is properly merchandised.

• May utilize the register or Kiosk to ring out sales or check on product availability. Handles

all

merchandise and currency in accordance with Corporate Security policies and views

training

modules when assigned.

• Demonstrates exceptional customer service and focus. May assist with Customer Stock

Checks.

• Assist other team members by pulling product and performing merchandise carry-outs

for

customers.

• Learns and retains product knowledge, design and sales techniques through ongoing

education

by means of training videos, literature and seminars. Completes sales training modules in a

timely manner.

• Performs other duties which may be assigned

Store Customer Support

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