Lift Operations Supervisor - Full-time / Part-time

Description

Job Summary 

Lift Operations Supervisors are responsible for overseeing the day-to-day operation of Lift Operations and the Operators. Supervisors will consistently move between chairlift terminals to ensure proper setup each morning, ensure breaks and lunch breaks are conducted on time as well as verifying that operations are running smoothly and consistently. 

Duties and Responsibilities 

Include the following but not limited to: 

Promotes and exemplifies the Homewood culture of exceptional guest service, teamwork, innovation, and fun!  Works well independently and with others.  Without hesitation, will “pitch in” whenever and wherever assistance is needed.  Conducts and shows a high level of professionalism.  Values our safety culture, our community, and maintaining a healthy, sustainable environment. Ensures that guests and employees have a fun, safe, and memorable experience.  Asks questions, shares concerns, or gives ideas on innovation and efficiencies that improve both the guests’ and employees’ experience. 

• Ensures chairlift loading and unloading areas are free of debris, smooth, and ready for guest/employee loading and unloading 

• Sets up proper mazes and signage depending on the demand for the day 

• Engaged and focused to safely load/unload passengers in chairlift carriers  

• Extra assistance may be needed for children or those who ask for it 

• Snow removal as required. 

Supervisory Responsibilities: 

• Consistently coaching and training on the job – Comfortable teaching groups of operators 

• Proper techniques for loading guests into chairlifts 

• Best practices for shoveling and building ramps 

• Minor supervision/assistance in the daily breaks and lunches for Lift Operators 

• Lead Operators will oversee the break/lunch schedule each day 

• You will ensure that each chairlift team has what they need to succeed throughout the day. 

Qualifications

Skills and Qualifications 

Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential duties: 

• 18 years of age or older 

• Must be able to work in the United States.  

• Have excellent communication, analytical, and interpersonal skills. 

• Ability to work in a fast-paced environment while maintaining a high level of accuracy and courtesy. 

• Intermediate skiing or snowboarding ability is desirable. 

• Must maintain a well-groomed and professional appearance. 

Language Skills: 

• Literate and fluent in English. 

• Ability to read and comprehend simple instructions, short correspondence, and memos. 

• Ability to write simple correspondence and give clear directions 

• Ability to communicate with guests confidently and assertively to ensure their safety 

• Additional language(s) desirable but not required 

Reasoning Ability: 

• Ability to apply common sense understanding to realize when something could go wrong 

• Do your best to prevent it before it does 

• Responsible for fellow operator/employee safety and preventing injury 

• Through supervision and proper training 

• Responsible for guest safety and preventing injury 

Education and Experience:

• Must be a proven Lead Lift Operator with a minimum of 1 year experience 

Physical Demands & Working Conditions 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

• Regularly required to stand and walk; talk and hear 

• Specific vision abilities required by this job include close vision, distant vision, color and peripheral vision, depth perception, and ability to adjust focus. 

• Ability to lift/move 50+ lbs. 

• Frequently exposed to wet and/or humid conditions; extreme cold; windy conditions 

• Noise level in the work environment is usually loud. 

• Frequently exposed to moving mechanical parts. 

• Comfortable in small work area environment. 

Equipment Used 

• Shovels 

• Pick axes 

• Telephones 

• Handheld radio 

• Snow removal equipment (Snowblowers after training and sign off) 

• Skis/Snowboard 

• Snowmobiles 

Why Homewood? 

Great Views, Great Vibes, Less Stress. At Homewood we’re doing things a little differently. Here, our guests are more than another face in the lift line, and our team members are more than a name on a spreadsheet. We are creating intimate experiences and memories that will last a lifetime. We’re building a community, and we want you to join us. 

Perks & Benefits 

• Homewood Season Pass for each employee.  

• Homewood Season Pass for employee’s spouse and dependents.  

• Buddy Tickets - Up to 6 non-peak daily lift tickets at 50% of the day’s rate 

• Group Ski/Snowboard Lessons when available 

• Access to ski/snowboard rentals (demos at a discount) for recreational use on the mountain when available and not-on duty. 

• 50% discount at Food & Beverage locations at Homewood 

• Discount at Homewood Mountain Resort operated retail stores starting at 25% 

• Employee Assistance Program (EAP)