Donation Assistant/Attendant - Full-time / Part-time

Description

04/2012

FLSA Status – Non-Exempt                                                                                       

 Works directly with customers by accepting donated goods, storage and warehousing

  of these items and the dissemination of information for distribution.

• Provide excellent customer service at all times.
• Accepts and sorts donated goods by using Racks, Melons or Pallets.
• Removes and discards trash from donated merchandise.
• Keep records to include a Daily Log, Daily Status Report and Pickup Schedule.
• Maintains a safe, clean, and organized work area.
• Keeps the interior and exterior of the building free of trash and debris.
• Maintain the lawn and weeds by mowing and spraying these areas.
• Keep the public and distribution areas clear of snow.
• Provide customers with receipts and all required corporate handouts.
• Performs other duties and responsibilities as assigned by the Manager.

Qualifications

Knowledge, Skill and Ability

• Excellent Customer Service skills
• Ability to read and write in English.
• Ability to work independently.
• Able to use phone, fax and have some computer skills.
• Must be able to communicate effectively with customers and co-workers.
• Ability to organize one’s work station.

• Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
• Ability to work a flexible and variable work schedule to meet the demands of the work environment.  

• Customer Service, retail or warehouse experience is desired but not required.

Physical Demands    

• Works inside and outside year round.
• While performing the duties of this job, the employee is regularly required to speak, hear, stand and move throughout the location.
• Use upper body strength to frequently lift and/or move up to 70 pounds.
• While performing the duties of this job, the employee will occasionally be exposed to dust, hazardous waste, and insects from donations.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The qualifications, working environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.