Service Concierge

Description

Jaguar Palm Beach is looking for a Service Concierge to join our ever-growing teaml

The concierge is the single point of contact for clients to address sales and service inquiries and concerns. We are looking for someone with a positive attitude that takes pleasure in working with customers.

Starting pay at $17/hour with rich benefits such as Medical, Dental, Vision, Life Insurance, and 401(k) [4% employer match] and much more!

Qualifications

• Level of client service with focus on building relationship of trust, empathy, and enthusiasm with each owner
• Responsible for handling inbound client calls regarding sales and service inquiries or concerns in
• Act as a liaison between clients and dealerships, providing excellent service to all parties by building rapport and anticipating requests and questions.
• Return all voice mail and email messages promptly, and follow-up with clients and dealers at the time expected.
• Be understanding of the client's communication preferences, style, and time.
• Responsible for following up on issues or concerns to the point of escalation or resolution.
• Must be able to interact with all internal and external departments and contacts.
• May require evening and weekend working hours.
• Back up cashier
• Additional duties as assigned.

DFWP/EOE

Requirements

• At least 1 year of concierge/ receptionist/some cashier experience.
• Customer service experience