CA-Member Relationship Specialist I - Full-time
| Verified Pay check_circle | Provided by the employer$25.24 per hour |
|---|---|
| Hours | Full-time |
| Location | San Jose, CA San Jose, California open_in_new |
About this job
Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?
Apply to join Team CEFCU!
CEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!
Through the use of system generated, and manually created lead lists, the Member Relationship Specialist I contacts both member(s) and non-members to solicit loan and deposit products over the phone, and in person. This individual is responsible for cross-selling additional products and services to develop new business and increase product penetration. If granted lending authority, works within set lending maximums to make prudent and responsible loan decisions. Informs members of loan decisions including any changes, restrictions, and conditions/stipulations. Serves member needs for loans and requires technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans.Required: • High school diploma or equivalent is required. • Must register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act). • Knowledgeable of federal regulations B, E, CC, DD and Z. • Knowledge of Department of Motor Vehicles regulations/rules as they pertain to Consumer Lending. • Minimum 1 year of previous consumer lending experience. Preferred: • Applicable college courses and/or commensurate experience preferred • Previous experience in Dealer Direct Lending/Direct Consumer Loans and SalesSummary Pay Range
The pay range for this position is $25.24 - $29.66.Compensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.
Benefits
Financial
Merit-based raises
Health and Welfare
Generous paid time off (Holiday, Personal or Sick Time, Vacation)
Comprehensive Medical, Dental, and Vision coverage (PPO, HDHP, California - Kaiser Permanente HMO)
Flexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)
Health Savings Account
Voluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)
Life Insurance
Accidental Death & Dismemberment Insurance
Disability Benefits
Defined Benefit Plan – Pension
Defined Contribution Plan – 401K
Additional Benefits
Employee Assistance Program
California Commuter Benefit Program
Tuition reimbursement
Career growth through internal job postings
Management Development Program: formal mentoring and training
Opportunities to help improve and build the CEFCU of tomorrow through process teams
Opportunities to personally contribute to corporate financial literacy and community initiatives
Casual days to support local charities
Employee discounts on entertainment, cell phone plans, theme park tickets, and more
On-site fitness center, fitness classes, and wellness program
It is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.