Desktop Support - Full-time / Part-time
| Estimated Pay info | Based on similar jobs in your market$46 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Bloomington, Minnesota |
About this job
Position: Desktop Support
Location: Bloomington, MN
Duration: 3months/CTH.
Job Description:
• Handle all tickets assigned through Service Now Ticketing tool
• Provide complete L2 level desktop related Hands & Feet support
• Software installation and troubleshooting, VPN setup, support and troubleshooting
• Hand & Feet support involves all ground level work including physically moving carts, computers,
printers and other IT equipment and deploying the same at user place
• Complete handover of any IT equipment to users and setting up same at user’s seat location
• Co-ordinate with other internal teams for issues which need assistance to resolve.
• IT Hardware / software purchase requests coming through tickets to be notified to
Lead (follow up with vendors if need be) and supplied to the requestor.
Any Degree
Additional Information:All your information will be kept confidential according to EEO guidelines.
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