Senior Manager, Pricing Strategy

Application Deadline: October 16, 2025 or until position is filled.

General Summary

The Senior Manager, Pricing Strategy will lead the design, implementation, and optimization of pricing models, offers and strategies that maximize revenue, profitability, and customer retention across Rise Broadband’s internet services. This role combines strategic ownership with analytical rigor, ensuring that pricing is both competitive in the marketplace and aligned with customer lifetime value objectives.

The ideal candidate will be highly analytical and customer-focused, capable of influencing senior leadership while collaborating across Marketing, Sales, Product, Customer Retention and Finance to create offers and strategies that drive both growth and loyalty.

Essential Duties/Responsibilities

• Own the development and execution of Rise Broadband’s pricing strategies with a dual focus on growth and retention.
• Analyze customer behavior, churn drivers, and lifetime value to design pricing and offer structures that improve loyalty and reduce attrition.
• Partner with Retention, Marketing, and Customer Experience teams to evaluate and implement targeted retention offers, loyalty pricing, and win-back strategies.
• Monitor and evaluate competitor pricing, offers and promotional activity, and market dynamics to inform defensive and proactive pricing and offer moves.
• Collaborate with Product and Finance on pricing implications for new pricing, products, bundles, and features.
• Build and maintain advanced pricing and retention models to forecast revenue, ARPU, churn impact, and margin outcomes.
• Present insights and recommendations to executive leadership with clear, data-driven storytelling.
• Continuously improve pricing processes, governance, and retention-focused analytics.
• Mentor analysts or team members as the pricing function expands.
• Other duties as assigned.

Job Requirements

• Bachelor’s degree in Finance, Economics, Business, Data Analytics, or related field (MBA or advanced degree preferred).
• 5–7 years of experience in pricing, product management, revenue management, and/or financial analysis with a focus on customer retention.
• Telecom, broadband, or subscription-based industry experience strongly preferred.
• Demonstrated success in using pricing as a lever to reduce churn and improve customer lifetime value.
• Advanced analytical and financial modeling skills; expert in Excel and strong proficiency with BI tools.
• Deep understanding of customer segmentation, price elasticity, and retention strategies.
• Strong communication and executive presentation skills.
• Ability to influence stakeholders and drive cross-functional alignment on pricing and retention initiatives.
• Comfortable operating in a dynamic, growth-oriented environment.

Please feel free to review our Benefits at the following link: https://www.risebroadband.com/about/careers/benefits/