Marketing and Communications Manager

Telle Tire & Auto Centers is a growing, family-owned automotive service company with a proud history of serving our communities for over 80 years. With locations across the region, we are committed to providing exceptional customer care, trusted automotive expertise, and a people-first culture that drives everything we do.

We’re looking for a Marketing & Communications Manager who thrives in a fast-paced, collaborative environment and wants to be part of a team fueling growth across our expanding network of stores.

Position Overview

The Marketing & Communications Manager will serve as a key connector between corporate leadership, field operations, and external agency partners. This person will manage and coordinate marketing requests from internal stakeholders, support local store marketing efforts at the region and location level, and act as the day-to-day point of contact for agency partners and community sponsorships, ensuring campaigns, creative assets, activations, and communications are delivered on time, on brand, and aligned with business goals.

Key Responsibilities

Corporate & Internal Support

• Intake, prioritize, and manage internal marketing requests from the corporate team
• Develop project briefs, gather approvals, and track progress through completion
• Maintain marketing calendars and ensure timely execution of campaigns and promotions
• Create and manage marketing budget
• Create high graphic communication posts across all social media platforms

Field & Local Store Marketing

• Partner with regional and store leaders to understand local marketing needs
• Coordinate and support local activations, sponsorships, events, and grassroots campaigns
• Serve as the main contact for field teams regarding marketing materials, signage, and brand guidelines

• Responsible for creating and posting social media content across all platforms, including developing storylines and visuals from the field that highlight our brand, team, and customer experience.

• Act as the daily liaison with external marketing, creative, media, and PR agencies
• Manage timelines, deliverables, and feedback between internal stakeholders and agency teams
• Organize and route creative and campaign feedback to ensure clarity and alignment with brand standards

Asset & Content Management

• Fulfill requests for brand and marketing assets (photography, signage, collateral, digital content)
• Maintain organized systems for asset storage, access, and version control
• Monitor brand consistency across all customer touchpoints
• Ability to purchase and manage media across traditional platforms including radio, print, outdoor, and broadcast to maximize visibility and reach.

Internal Communications

• Develop and manage internal communication plans to align and engage team members
• Coordinate company-wide announcements, newsletters, and updates from leadership
• Manage internal channels (email, intranet, Teams/Slack) to ensure timely, consistent messaging
• Support change initiatives and culture programs with clear, branded communications

Community Relations

• Build/support partnerships with local organizations, schools, and nonprofits to strengthen community presence
• Collaborate with store/regional teams to promote local events, sponsorships, and grassroots marketing.
• Serve as a liaison for community inquiries and local media opportunities
• Collaborate with agency partners to highlight community stories and impact through social, PR, and internal channels

Qualifications

• 5+ years of marketing experience, preferably in multi-location retail, automotive, or consumer services
• Strong project management and organizational skills; able to juggle multiple priorities and deadlines
• Excellent communication and collaboration skills with cross-functional teams
• Experience with agency and vendor relationships
• Proficiency with project management and marketing asset tools
• Self-starter with a problem-solving mindset and a passion for delivering great customer experiences

Why Join Telle Tire & Auto Centers?

• A collaborative, people-first culture rooted in trust and respect
• The opportunity to shape and grow marketing efforts for a respected, expanding brand
• Competitive salary, benefits, and growth potential in a stable, family-owned business

Ready to roll with us?
Submit your resume and cover letter outlining your experience and why you’d be a great fit for this role.

This job description should not be considered to imply that these requirements are the exclusive standards of the position. Associates are expected to follow any other instructions and perform any other related duties as may be required by the manager.

We're more than just a service provider-we're a team driven by purpose, urgency, and care. We pride ourselves on delivering expert solutions that are fast, reliable, and focused on what matters most: the customer.

Our culture is built around putting customer care first. Whether in the shop, in the field, or in the corporate office, we believe every role is an opportunity to ease someone's stress and replace it with confidence. That's why we respond with urgency, lead with empathy, and empower our associates to go above and beyond. Together, we turn stress into satisfaction.

Our mission is simple: the customer's needs are our mission-every time, no exceptions. We support our team members with the tools, training, and trust they need to serve customers better. From the first call to the final follow-up, we deliver excellence with speed, safety, and heart.

If you're passionate about helping others, solving problems under pressure, and being part of a team that leads with care and delivers with purpose-we'd love to have you on board.

The organization is committed to providing reasonable accommodations to qualified individuals with disabilities to support the performance of essential job functions. Accommodation requests will be reviewed and considered on an individual basis in accordance with applicable laws.