Sales Support Specialist

Job Title: Sales Support Specialist
Client: Food Manufacturing Company
Duration: 5 Months (with possible extension)
Location: Wichita, KS 67202
Shift: Onsite, Monday – Friday, 8:00 AM – 5:00 PM

Key Skills Required

• MS Office (mandatory)
• SAP order entry system (preferred)
• Strong attention to detail & multitasking abilities

Qualifications

• High School Diploma required (Bachelor’s degree preferred)
• 1–3 years of experience (open to more experienced candidates)
• Customer service experience beneficial
• Sales or supply chain background preferred

Responsibilities

• Process customer orders, ensuring accuracy, timeliness, and order fulfillment.
• Partner with account managers, transportation teams, and external customers (retail & distribution) to ensure on-time deliveries.
• Track logistics (truck pickups/drop-offs), assist with PO creation, and support new account setup.
• Drive improvements in order fill rate, load efficiency, and on-time delivery performance.
• Handle customer concerns, disputes, and claims resolution with professionalism.
• Provide market/customer insights to support strategy and pricing decisions.
• Serve as a subject matter expert for medium-to-large accounts, escalating complex issues as needed.

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