Customer Service - Now Hiring

Job Summary: 
Warm friendly immediate greet to guests at door. Is also able to effectively process all transactions through the POS system quickly and accurately. 
Job Responsibilities: Primary duties and responsibilities include, but are not limited to, the following: 

• Ability to communicate effectively with customers in order to provide the best customer service.
• Ability to work as a team member.
• Perform opening checklist duties.
• Process guests’ transactions through POS system
• Assist with unit housekeeping.
• Make sure guests are greeted in a timely manner with a warm smile and proper words.
• Walk at pace of guest making eye contact and conversation.
• Listen for phone and answer using correct words. Always address guests in a positive manner.
• Sweep and clean front desk area regularly.
• Menus clean and organized in proper place. Make regular menu runs.
• Fill to go and merchandise orders if applicable following brand procedural checklists.
• Interact with guests in and as they leave restaurant in a warm, caring manner.
• Follow closing checklist and be checked out by manager before leaving.
   
  Skills and Competencies: 
• Excellent communication skills.
• Basic mathematical skills.
• Basic reading and writing skills.
• Basic computer skills.
• Ability to use a point of sale system by ringing items in, taking payment and making change.
• Organizational skills.
• Multi-task oriented.
• Knowledge of workplace safety procedures.
• State food handler’s or alcohol compliance cards.
• Must be able to work any shift (various hours-days off) and overtime as business dictates.
• Must be able to work weekends, evenings, and holidays 
• Must be able to freely access all areas of the store, including selling floor, stock area and register area.
• Must be able to lift, carry, push, pull and/or handle merchandise throughout the store weighing up to 35 lbs.
• Must be able to remain stationary, walk and/or stand for entire shift.
• Must be able to bend, kneel, climb, reach, and grasp.
• Frequent washing of hands following Health Department Guidelines.
• Must be able to operate and use all equipment necessary to safely perform all duties.

Required qualifications:

• Legally authorized to work in the United States

Preferred qualifications:

• 18 years or older