Branch Manager

Description:

Summary/Objective:

The Branch Manager will be responsible for leading and managing all branch departments including the Sales, Inventory and Purchasing, Warehouse, and Logistic Department for his/her branch in Action Gypsum Supply (AGS). This position will ensure the AGS team represents the company values and brand in a positive manner while ensuring operations are accurately done and on time. Advocates for the needs of the team to ensure objectives can be achieved.

Essential Functions:

• Strategically manages all branch departments in compliance with the AGS vision of providing the best customer service in our industry
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales in a manner that promotes efficiency, accuracy and safety
• Assess local market conditions and identify current and prospective sales opportunities
• Meet goals and metrics
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Address customer and employee satisfaction issues promptly
• Initiate, coordinate and enforce optimal operational policies and procedures
• Manage security of inventory and work with inventory department on all inventory counts
• Accountable for paperwork flow to ensure timely invoicing of delivery, pickups and direct orders
• Create daily/weekly employee schedules to maximize efficiency and profitability
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Manage a team of employees including hiring, firing, and support with disciplinary action as appropriate
• Network to improve the presence and reputation of the branch and company
• Meet regularly with company management to review and assess branch status
• Other duties as assigned

Work Environment:

• Sitting, standing and walking intermittently
• Indoor office environment, temperature controlled
• Use specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Competencies:

• Demonstrated breadth and depth of sales, inventory and purchases as well as warehouse operations and expertise
• Ability to manage relationships with customers, employees and other leaders of the organization to impart that expertise and serve as a subject matter expert
• Ability to get work done through others, and effectively lead a team of employees
• Exercise cultural awareness, including race, ethnicity, socio-economic status and disability
• Skilled at communicating clearly both verbally and in writing, including the ability to provide non-technical assistance in a simple, straightforward manner
• Commitment to fulfilling the mission of Action Gypsum Supply
• Maintain a professional demeanor and respond with urgency
• Show strong teambuilding and interpersonal skills in dealing with difficult employee issues
• Understanding of discretion needed in handling confidential information and strong commitment to ethical practice
• Self-directed, accountable for results and proactive; independent problem solver
• Commitment to motivating staff through creating a positive working environment
• Capacity to solve a wide range of complex problems and advise executive management on recommended solutions

Requirements:

Education and Experience:

• High School diploma or equivalent required; Bachelors’ Degree in related field preferred
• Minimum 5 years’ experience managing a branch
• Minimum 2 years’ experience supervising a staff
• Ability to read, write, speak and understand the English language fluently, and communicate verbally and in writing at a professional level; bilingual a plus
• Familiarity with Accounting Financial Statements, Microsoft Office and other basic computer programs

Expected Hours of Work:

This role is considered full-time working approximately 40 hours per week and is exempt from overtime.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Action Gypsum Supply is an Equal Opportunity Employer (EOE), M/F/H/V.