Appointments Associate - Full-time
| Verified Pay check_circle | Provided by the employer$15.86 to $20.74 per hour |
|---|---|
| Hours | Full-time |
| Location | Columbus, OH Columbus, Ohio open_in_new |
About this job
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The Appointment Associate serves as primary contact for Student Life Student Health Services customers, in person and by telephone, and routes to appropriate services. As a member of the Advice/Appointment team, schedules patient appointments within the electronic health record; interviews customers, enters information, determines eligibility, schedules appointments, and provides general SLSHS information and routes calls appropriately; facilitates completion of necessary patient forms and distributes to appropriate departments adjusts provider schedules and monitors appointment scheduling system; provides front desk support for special programs and assists with special projects as assigned.
Additional Information:Required Qualifications
Per Classified Civil Svc Specs High School diploma or GED or equivalent education/experience; 1 year of relevant experience required. Keyboard experience (minimum 3 months). Knowledge of medical terminology and familiarity with ICD-9 and CPT coding.
Desired: 2-4 years of relevant experience, previous experience working in a health care setting; front-line and telephone customer service experience; knowledge of medical terminology.
Qualified candidates may be asked to complete a pre-employment physical including a drug screen and background check.
Targeted hiring range is $15.86 to $20.74/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.
Career Roadmap Designation:
Function: Sales and Customer Service
Subfunction: Reception Services
Career Level: Technical 2
Office of Student Life Mission Statement:
The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
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The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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