Window and Door Installer Lead - Full-time

Are you looking for a career where you are empowered to be extraordinary? Do you want the opportunity to be part of a company where employees treat one another like family and do right by their customers every day? Well, you’ve come to the right place. At Pella, care is not a just a word – it’s a legacy.   We exist to improve the living experience of our customers and enrich the lives of our team members.

Care is what sparks Pella Passion.  It’s our mission to be the desired window and door brand by delivering a reliable, responsive and uniquely memorable experience that exceeds our customer’s expectations.  If you’re as customer focused as we are, are passionate about selling a product you can confidently put your name on, and if you’re looking for a career, not just another job, this is the place for you. 

The Installation Team at Pella Northland is focused on delighting our customers in their interactions with Pella during the installation process. They excel in making sure that the customer experience with Pella is world class by answering questions, using their skills and know-how to complete our installations perfectly on our first visit to their homes, and going above and beyond to be sure the customer is satisfied!  As an Installer, you will be responsible for installation and repair of Pella Windows and Doors. 

Pella is a great company to work for, but don't just take our word for it! Our Team recently participated in the Gallup Survey and scored us a 4.46/5 for overall satisfaction! 

Here’s what winning looks like in this role:

• Reads work order form and other specifications to determine method of installation, work procedures, and material, tool, and work aid requirements
• Removes existing windows and doors
• Measures, marks, and cuts existing opening to appropriate dimensions for new products
• Secures windows and doors to walls/openings, according to the installation guidelines published by Pella Northland and within the quality standards established by Pella Northland
• Installs window and door hardware and accessories
• Patches drywall as required
• Measures, cuts, assembles, and installs metal framing and decorative trim for windows and doorways
• Cleans job site after installation
• Communicates effectively with customers and serves as a reputable Pella representative on all jobsites
• Asks customer to complete Certificate of Completion.  Strives for 100% “Very Satisfied” customers
• Demonstrates a commitment to the highest quality of work
• Provide second measures and/or field inspections as required
• Works in a way that prevents damage to product
• Ensures that all product/material removed from the warehouse has been scanned by warehouse personnel
• Ensures that warehouse personnel and/or material coordinator is alerted to any product/material returns
• Uses, maintains, and stores company provided tools appropriately.  This includes, but is not limited to, hand tools, power tools, ladders and scaffolding
• Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager
• Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, etc.), and reporting any safety issues to the manager
• Installs Jams and Trim as needed
• Primary operator of the vehicle
• Responsible for walkthroughs upon completion followed by signing a certificate of completion with the customer
• Responsible for documenting work progress and quality of each job in Company Cam

Skills needed to win:

• Strong attention to detail
• Ability to multitask and excel in a fast-paced environment
• Customer Focused
• Strong mechanical aptitude
• Must be proficient in Microsoft Office and develop proficiency in Pella systems and logistics software
• Positive Energy & Team Work Mentality
• Results Orientated, Goal Driven & Self Motivated
• Installation or Carpentry experience required
• Prior experience with power tools is required
• Dependable work history

And by the way, we're not stuffy or corporate around here. Here are some of the perks and benefits at Pella Northland: 

• Competitive compensation
• Eligible for a variety of Bonuses!
• Medical, Vision, Dental, 401K and more!
• Casual work environment
• Generous PTO
• Opportunities for internal Promotions and Transfers
• Contagiously positive company culture!
• Quarterly recognition for going above and beyond
• Work for a widely recognized company with a great reputation!
• Medical Insurance
• Dental Insurance
• Vision Insurance 
• Dental Insurance
• Life Insurance
• 401k Benefits 

Does all of this sound good to you? Make your next move! Apply now.