Lead Budtender, Edwardsburg MI

NOBO Michigan, Edwardsburg

Have you mastered the budtender role and can successfully lead a team of your peers with critical thinking skills, a sense of humor, and the strong urge to ‘get it right’? Have you realized that there is nothing better to have happy and satisfied clients leave your dispensary and understood that you helped to make that happen? If this has already made you feel warm and special, then keep reading to ensure that you are ready for an exciting opportunity to prove yourself by joining the team at NOBO.

Schedule: Open & Close availability including weekends. Schedule to be determined upon hire.

Requirements:

• Must be 21 years of age or older.
• Minimum of 3 years of personnel management experience with at least 2 years being in the cannabis industry.
• Minimum of 3 years of inventory management experience using industry-specific software.
• Minimum of 3 years of point of sale and cash handling experience.
• Must be able to pass a background check with no pending charges or convictions within the past 10 years for a controlled substance-related felony.
• Must not be registered as a primary caregiver or must withdraw registration as a registered primary caregiver prior to accepting an official Offer of Employment.
• Must have reliable transportation and be equally reliable.
• Must comply with all legal or company regulations for working in the cannabis industry.

Tasks and Expectations:

1. Leadership and Supervision:

   • Lead, mentor, and motivate team members to foster a positive and productive work environment.

   • Prioritize audiences and tasks including: customers, vendors, phone calls, and special projects.

   • Communicate goals, provide updates, and address any issues or concerns with the guidance from your GM.

   • Assign tasks and responsibilities to team members based on their skills and workload.

   • Ensure store compliance with all local, state, and federal regulations including safety and health.

2. Inventory Fulfillment:

   • Oversee the stocking of products on the sales floor before, during, and after shift, including but not limited to proper labeling and physical organization of items in backstock to maintain a clean and organized stockroom.

   • Monitor budtender transactions and identify potential issues.

   • Collaborate with other departments to ensure alignment with organizational goals.

3. Communication:

   • Serve as the primary point of contact between the team and GM.

   • Ensure effective communication within the team and with other departments.

   • Ensure guest satisfaction through proper resolution of conflict.

4. Problem Solving and Decision Making:

   • Identify and resolve conflicts or issues within the team promptly and effectively.

   • Make informed decisions to enhance team productivity and performance.

   • Encourage innovative thinking and problem-solving approaches among team members.

5. Quality Assurance:

   • Ensure that all deliverables meet the required quality standards.

   • Implement and enforce best practices and standard operating procedures.

   • Complete all team lead paperwork and communications to maintain high standards of work.

6. Customer Service:

   • Set the standard and lead from the front.

   • Treat all customers and co-workers with dignity and respect.

   • Offer expert cannabis product information and guidance, answering questions and helping customers find the best possible product for them.

   • Maintain a clean and organized store environment to create an enjoyable shopping experience.

7. Technologies:

   • Dutchie Register: Must be proficient with customer facing element of the POS

   • Dutchie Back Office: Must be proficient with the operational element of the POS

   • Alpine: Monitor customer Loyalty Platform.

   • Zebra Printer: Use in collaboration with Dutchie Back Office to create labels.

Skills and Abilities:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Time Management.
• Ability to make decisions under pressure and manage multiple priorities.
• Cash Handling

Job Type: Full-time

Pay: $18 per hour + tips

What we offer:

• Benefits available the 1st of the month after 60 days from hire date
• Medical, Dental, Vision
  • Employer pays 70% of employee medical and 50% for dependent
  • Employer pays 50% of Vision insurance for ALL
  • Employer pays 60% of employee dental and 40% for dependent
• Employer-paid life insurance and short-term disability (employee only)
• Employee paid Voluntary Accidental Injury, Critical Illness, Hospital Care, Life, Long-Term Disability
• Employer Assistance Program
• Employee Discounts
• Select Paid Holidays
• Paid-Time Off
• Unpaid Time Off
• Paid Bi-weekly
• Growth and Development
• Ability for additional performance compensation

This role will remain open until filled, not to exceed 30 days from posting date.

We are an equal opportunity employer. We value diversity and inclusion and are committed to providing equal opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or veteran status. Employment decisions are based on merit, competence, and qualifications.