Manager - Banquets

ELIGIBLE FOR A SIGN ON BONUS.

This position is a key member of the Food and Beverage Leadership Team with excellent developmental growth opportunities.

About Shanty Creek Resort:

Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

About the Role:

The Manager - Banquets will play a pivotal role in ensuring the seamless execution of all banquet events within our hospitality establishment. This position is responsible for overseeing the planning, coordination, and execution of banquets, ensuring that every detail aligns with the client's vision and our high standards of service. The manager will lead a team of staff, providing guidance and support to ensure exceptional guest experiences. Additionally, this role involves collaborating with various departments, including catering, sales, and event planning, to create memorable events that exceed client expectations. Ultimately, the Manager - Banquets will contribute to the overall success and reputation of our venue by delivering outstanding service and fostering positive relationships with clients and guests alike.

Minimum Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 3 years of experience in banquet management or a similar role within the hospitality industry.
• Proven track record of successfully managing large-scale events.

Preferred Qualifications:

• Certification in event planning or hospitality management.
• Experience with budget management and financial reporting.
• Familiarity with event management software and tools.

Responsibilities:

• Oversee the planning and execution of all banquet events, ensuring adherence to timelines and budgets.
• Manage and train banquet staff, providing leadership and support to ensure high-quality service.
• Collaborate with clients to understand their needs and preferences, translating them into successful event experiences.
• Coordinate with kitchen and catering teams to ensure menu accuracy and timely food service.
• Monitor event setups and breakdowns, ensuring all equipment and facilities are maintained to the highest standards.

Skills:

The required skills for this role include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration with clients and other departments. Organizational skills are crucial for planning and executing multiple events simultaneously while maintaining attention to detail. Problem-solving skills will be utilized daily to address any challenges that arise during events, ensuring a smooth experience for guests. Preferred skills, such as proficiency in event management software, will enhance efficiency in planning and tracking event details. Additionally, financial acumen will aid in managing budgets and maximizing profitability for each banquet event.