Reimbursement Specialist - Remote

Medical Call Center Representative (Remote – Charlotte, NC area)
$18/hr | Seasonal: Dec 2025 – Feb 2026

Join our client’s team as a Medical Call Center Representative and make an impact by helping patients access the care they need. This is a remote, seasonal opportunity (local candidates only for equipment pick-up and orientation).

What You’ll Do:

• Handle inbound/outbound calls, verifying insurance and patient benefits.

• Provide excellent customer support and resolve inquiries.

• Communicate with insurance payers and escalate delays when needed.

• Meet performance goals in a fast-paced healthcare call center environment.

What We’re Looking For:

• HS Diploma or equivalent.

• 1+ year experience in healthcare, pharmacy, or insurance call center.

• Familiarity with Medicare/Medicaid and copay programs a plus.

• Strong MS Office skills and proven ability to work remotely.

Schedule:

• Training: Mon–Fri, 9 AM–6 PM (starting early Dec).

• After training: Mon–Fri, shifts between 8 AM–8 PM.

• Must commit to full assignment (Dec–Feb).

Apply now to join a team making a real difference in patient care!

 
Note: This is a work-from-home position and is exclusively for residents in the Charlotte, North Carolina area or within a 1 hour commute of Charlotte, NC ONLY. Equipment must be picked up and returned to our Charlotte office and it will not be shipped.

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