Client Intake Coordinator (Bilingual)

Job description:

What You’ll Do

• Serve as the first friendly, welcoming connection for new families
  
• Conduct intake calls to collect key information and explain the therapy process
  
• Monitor evaluation progress and partner with the operations team for smooth onboarding
  
• Maintain accurate records and update internal systems in a timely manner
  
• Act as a central communication link between families and the clinical team
  
• Track intake status and provide ongoing follow-up support when needed
  
• Provide bilingual support in English and Spanish to ensure accessibility for all families
  
• Collaborate across departments to create a seamless intake experience
  

What You Bring

• Bachelor’s degree in Psychology, Social Work, Healthcare Administration, or related field (preferred)
  
• Bilingual fluency in English and Spanish (required)
  
• Experience in intake, administrative support, or customer service (required)
  
• Familiarity with ABA therapy or behavioral health services (required)
  
• Strong communication and interpersonal skills
  
• Excellent organization and time-management abilities
  
• Ability to thrive in a fast-paced, collaborative environment
  
• Warm, professional, and family-focused demeanor
  

Perks & Benefits

• Competitive pay based on experience
  
• Performance-based bonus opportunities
  
• Medical, dental, and vision insurance (full-time employees)
  
• Paid time off and bi-monthly payroll
  
• Supportive, mission-driven workplace culture
  
• Opportunities for professional growth and career advancement
  

AutismCOE is proud to be an Equal Opportunity Employer.