Site Leader

Description:

Are you a natural leader with a passion for team development and customer service? Tommy’s Express Car Wash is looking for a Site Leader to oversee all day-to-day operations at our Hutto, TX - Austin location. This is a hands-on leadership role where you’ll be responsible for driving operational excellence, training a high-performing team, and ensuring an outstanding guest experience.

Why Join Tommy’s Express?

• Competitive Pay & Bonus Incentives – Be rewarded for performance and company growth!
• Full-Time Benefits – Health, dental, vision, paid time off, and more!
• Career Advancement – Grow within a rapidly expanding company!
• Fast-Paced & Fun Work Environment – Lead an energetic team in a clean, organized, and upbeat setting.

What You’ll Do:

• Lead Daily Operations – Oversee all aspects of the car wash, ensuring smooth and efficient workflow.
• Manage & Develop Your Team – Hire, train, and mentor employees while fostering a positive and customer-focused culture.
• Customer Service Excellence – Handle guest concerns, resolve issues, and maintain a high standard of service.
• Drive Business Success – Implement marketing initiatives, monitor key performance metrics, and optimize team productivity.
• Site Maintenance & Compliance – Conduct weekly audits, ensure safety protocols are followed, and maintain a clean, well-functioning facility.
• Financial & Inventory Management – Monitor budgets, track expenses, and ensure proper use of company resources.

What We’re Looking For:

• Proven Leadership Experience – Background in retail, hospitality, or service-based management preferred.
• Strong Communication & People Skills – Ability to lead, train, and motivate a team effectively.
• Problem-Solving & Decision-Making – A proactive mindset with the ability to adapt to challenges quickly.
• Tech-Savvy & Organized – Familiarity with scheduling, reporting, and inventory tracking software.
• Hands-On Work Ethic – Willing to assist with operations and work alongside the team when needed.

Physical & Safety Requirements:

• Ability to stand, walk, bend, kneel, and lift items over 50 lbs.
• Comfortable working in an outdoor environment, around moving mechanical parts.
• Knowledge of safety procedures, including lock-out/tag-out, ladder safety, and PPE requirements.

Compensation & Benefits:

• Pay: Starting at $50,000 - $60,000 per year (based on experience)
• Bonus Incentives – Performance-based bonuses available!
• Full-Time Benefits – Health, dental, vision, paid time off, employee discounts, and paid training.

Requirements:

• Experience: 2+ years in management, preferably in retail, hospitality, or service-based industries.
• Leadership: Proven ability to hire, train, and develop a high-performing team.
• Customer Service: Strong focus on guest experience with the ability to handle complaints professionally.
• Business Acumen: Understanding of scheduling, budgeting, inventory management, and performance metrics.
• Problem-Solving: Ability to troubleshoot equipment, staffing, and operational issues.
• Tech-Savvy: Comfortable using POS systems, scheduling software, and reporting tools.
• Physical Requirements: Ability to stand, walk, bend, kneel, and lift 50+ lbs.; comfortable working outdoors in all weather conditions.
• Safety Knowledge: Familiar with OSHA standards, Lock-Out/Tag-Out, PPE, and other safety protocols.
• Valid Driver’s License: Required for occasional off-site errands or training.

How to Apply: If you’re ready to lead a dynamic team in a fast-growing company, apply today! Immediate interviews available.

Be a part of something exciting and rewarding at Tommy’s Express Car Wash – Hutto, TX - Austin !