Convention Services

About us

VILLA ROMA RESORT AND CONFERENCE CENTER

In the Catskill Mountains

Experience a hotel stay like no other at Villa Roma Resort & Conference Center located in the Catskill Mountains. Whether you’re planning your family vacation, a family reunion, youth outing, wedding, bus tour, conference, corporate event, meeting, religious retreat, golf outing, day trip, or a ski trip, our accommodating staff will make your stay a memorable one.

https://villaroma.com/

Open Position

Villa Roma Resort & Conference Center is seeking Convention Staff

Job Summary
We are seeking enthusiastic and dedicated Convention Staff to join our team for upcoming events. As a key member of our event operations, you will play a vital role in ensuring that conventions run smoothly and efficiently. This position requires excellent communication skills, a proactive attitude, and the ability to work in a fast-paced environment.

Responsibilities

• Assist with the setup and breakdown of convention spaces, including booths, stages, and seating arrangements, etc.
• Provide exceptional customer service to attendees, exhibitors, and speakers throughout the event.
• Facilitate communication between various departments to ensure seamless event execution.
• Monitor event schedules and assist with time management to keep events on track.
• Address any issues or concerns that arise during the convention promptly and professionally.
• Help maintain cleanliness and organization of the event space throughout the duration of the convention.

Requirements

• Continuous standing, walking, and moving throughout shift
• Regular lifting and carrying of loads up to 50 pounds
• Frequent bending, reaching, and stretching
• Ability to push and pull heavy carts
• Previous experience in event planning or customer service is preferred but not required.
• Strong interpersonal skills with the ability to engage positively with diverse groups of people.
• Ability to work flexible hours, including evenings and weekends as needed during conventions.
• Excellent organizational skills with attention to detail.
• A proactive attitude with problem-solving capabilities in high-pressure situations.

Working Conditions

• Fast-paced, physical environment
• May include weekend and holiday scheduling
• Both indoor and outdoor work environments

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.