Housekeeping Floor Supervisor - Full-time

Location Omni Mount Washington Resort & Spa As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match. Job Description The role of the Housekeeping Floor Supervisor is to ensure that the cleaning and servicing of guestrooms meet the Omni standards. Responsibilities + Inspects the cleaning and servicing of guestrooms prior to 3pm + Assigns special assignments as directed by the Executive Housekeeper, Assistant Executive Housekeeper or the OPERA Reports (i.e VIPs, Early arrivals, rollaways, cribs, SG) + Inputs any repairs or discrepancies of guest rooms in Synergy + Ensures that all GRAs have appropriate supplies and linens. + Assists in the cleaning of guest rooms when necessary. + Assists in processing AM and PM room status reports. + Ensures that the GRA's linen cart is neat and well organized. + Ensures that linen closets on guest room floors are completely stocked and organized daily. + Opening the house on a daily basis + Assist in facilitating Morning standups + Attend and assist with the Monthly OST meetings + Manage the Housemen and Floor Responsibilities + Ensure all Safety Policies and Procedures are followed and adhered to + Daily Medallia Board is posted and Shared with Associates + Duties include but are not limited to the job description outlined above and the corresponding checklist + Displays a positive, upbeat and professional demeanor with all guests and associates + Completion of all assigned duties as directed by the Executive Housekeeper/Assist. Exec Hskper. + Maintain property to Omni standards as outlined in Rooms Operation Manual + Responds quickly and urgently to all guest requests + Participates and embraces guest service skill requirements and the 6 pillars of Omni Culture: Power of One, Mirror Image, Trilogy, OST, OSC, Moments of Service + Conducts Moments of Service success checklists on a daily/weekly basis + Conducts guestroom inspection checklist on daily/weekly basis + Conducts Rooms control to update personal preference profiles Qualifications + Associate's degree or equivalent experiece preferred. + Must be able to stand for long periods of time. + Must be able to lift at least 50 lbs. + Ability to work nights, weekends, and holidays. + Fulltime, part time, and on call positions available. Omni Hotels & Resorts is an Equal Opportunity Employer. *Terms and conditions apply to Sign On Bonus. Job LocationsUS-NH-Bretton Woods Posted Date3 weeks ago(10/13/2025 5:23 PM) Requisition ID 2025-128466 # of Openings 2 Category (Portal Searching) Housekeeping