Office Assistant- Cocalico (Outpatient Float)- Day/Evening

Full time (80 hours biweekly) Monday - Friday Day Shift No Weekends Outpatient Float **General Summary** Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed. **Duties and Responsibilities** **Essential Functions:** + Answers telephones, routes callers, takes messages and provides routine information to callers. + Greets and registers patients in accordance with established policies and procedures. + Schedules patient appointments within established parameters. + Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information. + Bills insurance carriers for appropriate payments. + Contacts carriers to follow up on balances due. + Maintains up-to-date patient accounts. + Prepares and maintains records of patient charges. + Creates medical records for new patients. + Establishes and maintains files and records on an ongoing basis. + Schedules meetings, training and other requirements for staff. + Enters and/or retrieves data from established computer files using knowledge of various computer software applications. + Compiles data for and prepares regularly scheduled or special reports, analyses and statements. **Common Expectations:** + Maintains established policies and procedures, objectives, quality assessment and safety standards. + Maintains professional growth and development. + Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. + Opens and routes incoming mail; distributes correspondence and other material to staff. + Orders office supplies as necessary. + Participates in administrative staff meetings and attends other meetings as assigned. **Qualifications** **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + Less than 1 year 6 months Required **Knowledge, Skills, and Abilities:** + Medical Terminology. **Benefits Offered:** + Comprehensive health benefits + Flexible spending and health savings accounts + Retirement savings plan + Paid time off (PTO) + Short-term disability + Education assistance + Financial education and support, including DailyPay + Wellness and Wellbeing programs + Caregiver support via Wellthy + Childcare referral service via Wellthy **Quality of Life** Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond. Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000) WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.