Customer Service Representative

Title: Customer Service Representative Duration:3 months+ Contract (Extensions possible) Location: Onsite – Little Rock, AR Pay Rate: Up to $22/hr on W2 (All inclusive / no benefits) Job Description: The Customer Service Representative (CSR) ensures final resolution of each customer inquiry in a timely and courteous manner while documenting detailed information relevant to the contact. Resolution may require system research and/or contacting experts in other areas of the company. Although some encounters may require multiple interactions, the CSR strives for the company goal of “first time resolution” whenever possible. 1.1 General Office Worker, Sedentary, Campus Travel - Someone who normally works in an office setting and routinely travels for work within walking distance of location of primary work assignment Remarks:Education & Experience: 1. Must meet one of the following: • Bachelor's degree from an accredited college or university. Two (2) years of college coursework (at least 48 credit hours) plus one (1) year of experience in a specialized customer service environment. • • High school diploma or equivalent with two (2) years of experience in a specialized customer service environment.