Logistics Coordinator Household Goods

Royal Hawaiian Movers has an immediate opening for a Logistics Coordinator Household Goods to join our company in the Maui office. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused. We are looking for someone who can handle incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, and the ability to communicate effectively with customers, coworkers and clients.

We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career minded individuals to join our company to help us today and grow with us in the future. Must be a current resident of Maui to apply.

Hours: Monday to Friday 7:30 am to 4:30 pm 
Compensation: $21.00 per hour

Essential Duties and Responsibilities:

• Communicate professionally with customers, clients, visitors and coworkers
• Utilize proper phone etiquette
• Help customers with the movement of person household goods into and out of Hawaii
• Proper preparation of shipping documents, such as manifests and bills of lading
• Maintain an understanding of import rules for each receiving country and make sure all documentation meets all export regulations
• Organize and maintain military outbound files and follow through with customers/clients on key dates
• Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact
• Work with the Operations team to facilitate/coordinate moving services to clients
• Assist in training
• Provide excellent customer service and follow through on commitments
• Assist with invoicing

Required Skills and Abilities:

• Excellent time management skills
• Works well under pressure
• Detail-oriented and motivated
• Excellent customer service skills
• Excellent computer skills (Outlook, Excel, Teams, Moveware, DPS)
• Must be able to pass background check and drug screening (to include marijuana, medical marijuana, and THC)
• Must be authorized to work in the US and be at least 18 years old

Required Education and Experience:

• 1 year or more of experience in related field highly desired
• Functional knowledge in Supply Chain, Logistics or Freight
• High School Diploma, equivalent, or higher 
• Knowledge of Microsoft Office, Outlook, Word, Excel, Teams, Moveware, DPS
• Knowledge of basic office equipment - computer, printer, copier, scan, postage machine, and phone systems
• Must have strong organizational skills and the ability to pay close attention to detail

Benefits:

• Medical, Dental and Vision
• FSA Medical and Dependent Care
• Supplemental insurance
• 11 federal holidays
• Paid Time Off
• 401k plan with match

Equal Opportunity Employer - Minorities/Women/Veterans/Disabled

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