Business Operations Coordinator

Description

Job Description

Position: Business Operations Coordinator 

Term: Full-time, hourly

Pay: $28.00/hr + health insurance, paid time off, and other benefits

Location: Denver, CO

Reports To: Director, Operations

Direct Reports: None

Updated: October 7, 2025

Organization Description:

Urban Alchemy hires individuals who were once incarcerated and trains them to transform people and places through love and respect. We provide services that heal communities challenged by the intersection of extreme poverty, mental illness, addiction, and homelessness. When individuals are suffering in our public spaces, Urban Alchemy offers solutions. When a neighborhood, street, or intersection earns a reputation as a place to avoid, we turn it around. Urban Alchemy staff, known as Practitioners, create a peaceful and supportive presence, helping our communities rebuild a sense of pride one person at a time. Urban Alchemy is a nonprofit organization founded in 2018. We quickly grew from a small program in San Francisco to a thriving social enterprise with over 1,000 staff. We currently operate in California, Alabama, Georgia, New Mexico, and Oregon, and are actively expanding our national presence, with recent growth into Colorado. Over 95% of Urban Alchemy employees, including leadership, experienced incarceration and/or homelessness. For more information visit our

Position Summary:

The Business Operations Coordinator plays a central role in ensuring the effective coordination and execution of Urban Alchemy’s administrative and operational functions across multiple locations. This position serves as a key connector between departments, fostering communication and efficiency to keep worksites running smoothly. The Business Operations Coordinator helps implement and oversee processes that support organizational priorities, ensuring compliance with contractual obligations, operational standards, and safety requirements. In collaboration with Operations, Human Resources, and other administrative teams, the Business Operations Coordinator will anticipate needs, address challenges proactively, and support the cultivation of a positive, inclusive, and efficient workplace.

Position Duties and Responsibilities: 

Position Specific:

• Coordinate daily operations to ensure business functions and systems are running effectively and aligned with organizational standards.
• Facilitate communication between Operations, Human Resources, Contracts, and other departments to support hiring, compliance, and programmatic needs.
• Track and report on operational performance metrics to management, identifying opportunities for efficiency and improvement.
• Support budget monitoring by coordinating procurement activities and vendor relationships, ensuring cost-effective practices.
• Assist in the implementation of operational policies and procedures, measuring results and recommending improvements.
• Oversee office administration, including visitor experience, office maintenance, equipment, supplies, and vendor coordination.
• Coordinate infrastructure and space planning, including workstation changes, office moves, and resource allocation.
• Serve as a point of contact for internal and external stakeholders, responding to requests and ensuring timely follow-up.
• Provide coordination support for the Safety Committee and other cross-departmental initiatives.
• Support organizational initiatives and special projects as assigned.

General:

• Demonstrate compassion and respect in all interactions with guests, staff, and stakeholders.
• Apply emotional intelligence to build effective, meaningful connections.
• Follow all safety procedures and ensure compliance with OSHA, state, local, and company’s policies.
• Follow all company policies and procedures.
• Attend orientation and complete required training mandated by the company or funders.
• Follow appearance standards by wearing designated uniforms and ID badge.
• Perform additional duties as assigned by the supervisor.

Position Requirements:

Position Specific:

• 1+ years of experience in the same or similar role. 
• Strong time-management and interpersonal skills with excellent multitasking ability. 
• Proficient with office applications and able to learn new software and systems quickly. 
• Maintains confidentiality of company information. 
• Manages budgets and tracks inventory accurately. 
• Works efficiently under operational deadlines while maintaining accuracy. 
• Communicates clearly and professionally with vendors and staff, both verbally and in writing. 
• Flexible and adaptable in dynamic work environments. 
• Experience developing or improving internal systems preferred. 
• Bachelor's degree or equivalent preferred.

General:

• Values kindness and respect in all interactions. 
• Genuinely aligned with the company's mission, values, and model. 
• Collaborative team player with a positive, solutions-oriented mindset. 
• Adaptable and comfortable working in a fast-paced, dynamic environment. 
• Compassionate and emotionally resilient when serving individuals experiencing poverty, mental illness, addiction, or homelessness. 
• Able to obtain and maintain background clearance in accordance with company policy. 
• Lived experience with incarceration and/or homelessness is valued.

Physical Requirements:

• Walking: 1+ hours
• Standing: 1+ hours
• Sitting: 7+ hours
• Bending at Waist: 1+ hours
• Lifting: Up to 25 lbs occasionally

Work Environment:

• Work is performed in either a traditional office setting or in an office located within a shelter facility. 
• May involve exposure to shelter environment and the individuals served. 
• May involve exposure to moderate noise levels from office equipment and conversations. 
• Expected to work in all weather conditions.

Statement of Non-discrimination:

Urban Alchemy shares a special bond with society’s most vulnerable because we see ourselves in their struggle. When doing our work, we recognize the humanity in those who are struggling and treat them how we once wished others had treated us. People who have been incarcerated, experienced homelessness and/or come from marginalized communities are strongly encouraged to apply because we believe they have unique skills and abilities to engage with people who are struggling. Urban Alchemy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Urban Alchemy prohibits discrimination and harassment of any type.

How to Apply:

If you have questions, please email and indicate the position you are interested in. You can apply for this position by visiting: