2026 Technology Development Program - ServiceNow - Full-time

This role is not eligible for visa sponsorship, meaning you will need to be able to secure and maintain work authorization without the need for a written submission by the company to a government agency, or the need for the company to make an entry as the immigration employer of record (e.g., STEM OPT training plan, I-20 Form endorsed for CPT, TN employer, etc.) Program Overview:

Participates in the Bank’s Technology Development Program (TDP), a 2 - year program, designed to develop in-depth technical skills within a specific discipline. Gain a wider understanding of all technical disciplines and continue to grow within the specific discipline.

Position Overview:

The ServiceNow platform at M&T Bank is structured across four specialized teams, each driving transformation and operational excellence in distinct domains: Enterprise Business Services, Platform, Enterprise Asset Configuration Management, and Service Catalog. ServiceNow is a strategic platform powering digital transformation across M&T Bank. Service Now is used to automate IT services, streamline asset tracking, and enhance customer workflows.

Department Responsibilities:

• Workflow automation, stakeholder collaboration, and risk mitigation.
• Platform health and scalability.
• Scripting, architecture, and independent troubleshooting.
• Platform optimization and automation.
• UX and UI implementation.

Primary Responsibilities:

• Mentor with experienced technology staff to develop in-depth technical skills in a specific technical discipline such as Software Engineering, Engineering, Architecture, Data Engineering or Cybersecurity.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

Scope of Responsibilities:

The Bank’s Technology Development Program is a training program for Bachelor degreed individuals in a technical discipline. The Program is designed with flexibility to shape the jobholder’s career and expand their career objectives.  The Program offers a combination of career planning, technical and competency-based training mentorship with challenging assessments designed to accelerate one’s career with the Bank.

Supervisory/Managerial Responsibilities:Education and Experience Required:

• Bachelor’s degree in Computer Science, Information Technology related field
• Minimum Cumulative Grade Point Average (GPA) of 3.0
• Demonstrated experienced with an Information Technology discipline, such as Data Networking, Application Development, Platform Operating Systems, Database, Data Analytics or Information Security
• Understanding of hardware configurations and software concepts in the current environment and future technologies
• Strong interpersonal skills
• Strong written and verbal communication skills
• Proven influencing skills
• Demonstrated teamwork and collaborative focus
• Analytical and troubleshooting skills
• Proficiency with spreadsheet, word processing, database and presentation software
• Knowledge of Agile Methodologies and Ceremonies

• Work Visa Sponsorship not offered for this role

Education and Experience Preferred:

• Intermediate to advanced programming skills in one or more pertinent languages
• Minimum Cumulative Grade Point Average (GPA) of 3.2
• Experience from technology internships

Physical Requirements:

N/A

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.

Location

Buffalo, New York, United States of America

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $29.57 - $43.99 per hour. The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above encompasses all geographic locations. The pay rate specific to your location will fall within this range and is available from your recruiter.LocationBuffalo, New York, United States of America