System Administrator L3

Overview

We’re seeking a skilled and collaborative IBM Engineering Lifecycle Management (ELM) Application Administrator to support and maintain a suite of enterprise lifecycle tools. This role is ideal for someone with strong experience in Requirements Management (DNG) and a proactive approach to stakeholder engagement and technical problem-solving.

Responsibilities

• Provide daily administrative and technical support for IBM ELM tools (EWM, ETM, DNG, JRS).
• Manage and resolve support tickets related to project configuration, workflows, and requirements management.
• Collaborate with business groups and stakeholders to address ELM-specific issues and inquiries.
• Assist with custom application deployments and infrastructure maintenance.
• Troubleshoot and debug application issues to ensure optimal performance and reliability.

Requirements

• 5+ years of hands-on experience administering IBM ELM applications (EWM, ETM, DNG, JRS).
• Strong experience supporting DNG Requirements Management.
• Proven ability to troubleshoot and debug complex application issues.
• Excellent communication and collaboration skills; ability to work across cross-functional and multi-site teams.
• Experience providing application support and solutions to stakeholders.