Remote Call Center Representative - Must live in Maryland
•2 days ago
| Verified Pay check_circle | Provided by the employer$18.5 per hour |
|---|---|
| Hours | Full-time |
| Location | Baltimore, Maryland |
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Verified Pay check_circleProvided by the employer This job pays about average compared to similar jobs in your area.
$13.96
$18.50
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About this job
Job Description
Job DescriptionCompany Description
Position Details
Remote Call Center Representative - Must Live in Maryland
- Project Start Date: November 12th, 2025, ...LIMITED SPOTS AVAILABLE!! Please do not delay.
- Pay Rate: $18.50/hr.
- ScPost a Jobhedule: Monday–Friday | 9:30 AM – 6:00 PM EST
- Training: 3 weeks (M–F, 9:30 AM – 6:00 PM EST)
- Nesting Period: 4 weeks post-training, same schedule
- Attendance: Perfect attendance is required for training and nesting. One absence may result in termination.
- Exam Requirement: Must pass a State Policy Exam with a score of 80% or higher during training.
- Work Hours: 8-hour shifts between 8:00 AM – 6:00 PM EST (includes two 15-minute breaks and a 30-minute lunch)
Equipment Requirements (BYOD – Bring Your Own Device)
- Computer: Desktop or laptop with
- Intel Core i5 processor or higher- NO Chromebooks- allowed, they are not compatible with our system.
- Minimum 8GB RAM and 256GB hard drive
- Windows 10 or 11 (No Mac, Chromebook, iPads or Tablets)
- USB Gen 2 or newer port (for wired headset)
- RJ-45 connection for a wired internet setup
- Functional webcam (required for training)
- Headset: USB or headphone jack compatible headset with microphone
- Internet Requirements:
- Wired connection (no Wi-Fi, hotspots, or satellite) you must be able to hardwire in via ethernet.
- Download speed: 100 Mbps minimum
- Upload speed: 15 Mbps minimum
Minimum Qualifications
- High school diploma, GED, or equivalent
- 6 months of recent call center experience. High volume preferred
- Experience in customer service, healthcare, human services, or call center environments
- Strong interpersonal, organizational, and communication skills
- Ability to work effectively in a fast-paced, deadline-driven environment
- Comfortable working with diverse and underserved populations
Job Responsibilities
As part of the Customer Support Center (CSC) for the Maryland Health Connection (MHC), you will assist individuals, families, small business employees, and brokers with eligibility, enrollment, and inquiries related to Medicaid and Qualified Health Plans. You will use the State's enrollment portal, CRM software, and other systems to ensure a high level of service for all Maryland consumers.
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Company Description
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com\r\nGet started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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