Call Center Representative (hybrid)
•Today
| Verified Pay check_circle | Provided by the employer$16 per hour |
|---|---|
| Hours | Full-time |
| Location | Cockeysville, Maryland |
Compare Pay
Verified Pay check_circleProvided by the employer This job pays below average compared to similar jobs in your area.
$13.96
$16.00
$18.8
$29.4
About this job
Job Description
Job Description
RESPONSIBILITIES:
DESCRIPTION:
Immediate start for Customer Service Representatives to join our team! CSRs will be responsible for helping customers by providing product and service information and resolving technical issues. This is a full-time position, Monday through Friday, with possible overtime available. The essential position is in-person in Hunt Valley for initial training and will TRANSITION TO REMOTE after completing the on-site training.
RESPONSIBILITIES:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
REQUIREMENTS:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1176479223 Posted: 2025-11-01 Job Title: Call Center Representative Hybrid
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