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Estimated Pay info$23 per hour
Hours Full-time
Location Fullerton, California

About this job

Build your Career with an Industry Leader


Multi-Color Corporation manufactures labels for some of the biggest FMCG brand names found on supermarket shelves, bars, restaurants, and hotels globally.  We also produce premium-quality labels for high-profile brands in the pharmaceutical, durables and home & personal care sectors. Given the fact our labels are applied to wine, spirits, beverage & soft drinks bottles, food packaging, bathroom products, medicine containers, white goods, and automotive products, it is likely that you will put your hands on our labels on a daily basis.  It is our labels that identify, promote, and help sell our customer’s products!  With 109 manufacturing sites, and 12,000+ employees, we are the Global #1 for prime labels.

About the role

 

Working with our Customer Service team you will be responsible for providing administrative support to both our customers and account manager. This is a great opportunity for someone with a great customer centric background to progress your career and be part of a global organisation.

 

An exciting and immediate opportunity for a Customer Service Coordinator to join our established team based at our Albany plant.

Duties include:

  • Responding to customer inquiries, process orders accurately, and provide timely updates on order status.
  • Supporting our Account Managers and inbound Customers by preparing quotes, managing documentation, and coordinating with internal teams to meet customer needs.
  • Maintain accurate records, update customer information, and ensure all documentation is processed efficiently.
  • Address customer concerns, troubleshoot issues, and work with internal departments to find effective solutions.
  • Work closely with the Customer Services team to improve processes, share insights, and contribute to a positive work environment.

 

About you

  • You will have experience in the Print / Label manufacturing industry (Customer Service experience would be advantageous)
  • Strong administrative skills
  • Can demonstrate an impeccable phone manner and ability to establish & maintain positive relationships with strong written and verbal communication skills.
  • Detail oriented and process driven.
  • Ability to work under pressure and multitask
  • Demonstrates a high level of initiative and self-motivation
  • You’ll need to be technically minded — this is a fast-paced, custom manufacturing environment where attention to detail, process understanding, and the ability to follow production logic are key.

 

The benefits

  • Competitive remuneration
  • Free onsite parking
  • Local & global career opportunities
  • Employee Assistance Program (EAP), a free confidential support service
  • Employee referral program, our employees are rewarded for helping us find great talent!
  • Regular social events encouraging a fun & friendly environment.
  • Supportive & inclusive environment
  • Part of an organisation that strongly believes in sustainability goals to make a difference to our planet.

 

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Apply now 
 
Are you Interested or know someone who could be? Let them know! If you don’t quite meet all of the criteria, but feel you can make a difference at MCC, we encourage you to submit your application. If your CV includes qualifications, work history, skills, experience, no need to also provide a cover letter. 
Diversity & Inclusion  
 
At MCC, we believe what makes us unique, makes us better. We embrace & care deeply about creating a workplace where our people feel valued & empowered. We are committed to providing an environment in which everyone is included, treated fairly & with respect. We consider our people our best asset & understand the importance of bringing different perspectives. We are committed to providing equal opportunity regardless of gender identity/expression or ethnicity, disability, sexual orientation or life stage. We encourage & welcome all genders, people of disability, first nations people, LGBTQI+ community, refugees & people from culturally & linguistic diverse backgrounds to apply.

Nearby locations

Posting ID: 1176495429 Posted: 2025-10-20 Job Title: Plant General Manager